IT Help Desk Intern

Job not on LinkedIn

🕒 5 days ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

👨‍🎓 Internship

⚪️ Entry-level

💻 IT Support

🚫👨‍🎓 No degree required

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VG Systems LLC, A HUBZone Company

WebsiteLinkedInAll Job Openings

11 - 50 employees

VG Systems is a team of experienced consultants that provides first-class IT Services and Products to commercial and government organizations. Based out of Quantico, Virginia, we provide organizations with the processes, tools, and expertise to deliver value across the enterprise.

📋 Description

• Support Tier 1 help desk operations and user support activities • Assist with user account creation, account maintenance, and basic access management tasks • Learn and support AI-driven help desk operations and IT support solutions • Assist with workstation, software, and system setup activities • Provide basic troubleshooting support for common technical issues • Document support activities and maintain accurate records of assigned tasks • Collaborate with team members to ensure timely resolution of technical requests

🎯 Requirements

• Interest in Information Technology, Help Desk Support, Cybersecurity, or related technical fields • Basic computer knowledge and willingness to learn new technologies • Strong communication and organizational skills • Ability to work independently and as part of a team • High attention to detail and willingness to follow established procedures • Professional attitude and eagerness to gain hands-on IT experience

🏖️ Benefits

• Hands-on exposure to IT support operations • Exposure to cybersecurity best practices • Collaboration with technical professionals