Journey Curator

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Viatu

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

👥 B2C

🛍️ eCommerce

💰 Seed Round on 2023-05

B2C • eCommerce • Travel

Viatu is a next-gen travel platform that allows users to design, share, and book their complete sustainable trips with ease. The platform emphasizes sustainable travel practices, making it easier for individuals to plan environmentally friendly journeys.

📋 Description

• Shape every journey: Personalise and finalise itineraries alongside Sales, ensuring each trip feels considered down to the last detail. • Anticipate, don't react: Think ahead for travellers — from dietary needs to arrival logistics — so they feel looked after without having to ask. • Own supplier relationships: Coordinate directly with lodges, transport providers, and local partners. Nothing slips through. • Be the voice travellers trust: When something shifts on the ground, even outside office hours, you're the calm, capable person they hear from. By phone, not just email. • Close the loop: Manage post-travel follow-up, gather feedback, and keep the relationship alive long after the trip ends. • Contribute across the team: Pitch in on content, marketing, and social when your perspective adds value.

🎯 Requirements

• Outstanding written and spoken English. • Sharp attention to detail and strong self-organisation. • Comfortable owning problems end-to-end without being asked. • Calm under pressure, warm in every interaction. • Confident on the phone, not just behind a screen. • Digitally fluent: Google Suite, Slack, and whatever else the job throws at you. • Able to juggle competing priorities without dropping quality. • Ideally based in Africa, within ±2 hours of Central European Time. • Experience in travel, hospitality, or a client-facing role where details matter is a big plus. • An additional language beyond English, such as German, French, Italian, Spanish or Portuguese is a big plus.

🏖️ Benefits

• Go on safaris and amazing adventures for a living; someone has to test them. • Attractive travel allowances, educational trips, and special travel incentives for you and your family. • Fully remote with a decentralised team and regular meetups in Cape Town & Europe. • Opportunities for rapid career growth in a small, ambitious company. • Access to internal and external education and lifelong learning. • A direct impact on people and planet in the destinations we operate in.