Design Manager

🕒 February 23

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Viget

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🤝 B2B

☁️ SaaS

B2B • Design • SaaS

Viget is a full-service digital agency that has been assisting clients in making lasting changes since 1999. Based in locations including Washington, DC, Durham, NC, Boulder, CO, and Chattanooga, TN, Viget is composed of designers, engineers, and strategists who brand, design, and build products and platforms. The agency prides itself on its independence and fosters connections and creativity through both in-person and hybrid work. Viget serves a variety of clients, including gaming apps and nonprofit websites, and emphasizes diversity, inclusion, and ethical standards in its practice.

📋 Description

• Ensure design quality and consistency • Help uphold Viget’s design standards across client engagements staffed with contract designers. • Step in thoughtfully when issues arise by clarifying expectations, mediating concerns, and helping all parties move forward. • Review design work and provide feedback when alignment is needed. • Act as a thought partner to Client Strategy on design quality, risks, and opportunities within active accounts. • Support contractors’ success • Be involved in onboarding new contract designers, providing context, expectations, and guidance so they can contribute effectively from the start. • Build relationships with contractors that go beyond logistics. Understand what motivates them, where they’re growing, and what kinds of work excite them. • Offer occasional coaching, feedback, or collaboration when requested or when client feedback calls for it. • Help create a strong sense of connection to Viget, even for contractors who work with us intermittently. • Support sourcing and evaluation • Partner closely with our Director of Talent Strategy on contractor sourcing, evaluation, and long-term network planning. • Review portfolios and backgrounds; participate in interviews as needed. • Help match designers to opportunities based on skills, experience, and client context. • Partner with Client Strategy and Business Development • Collaborate with Client Strategy to support account health and growth. • Advise on design staffing approaches during sales conversations and early engagements. • Develop an understanding of client design expectations, maturity, and ways of working to inform guidance and contractor support. • Build professional, trusted relationships with client-side design leaders, without owning the account relationship. • Collaborate internally • Work closely with Client Strategy, Talent Strategy, and design leadership to strengthen how Viget supports, delivers, and evolves contract-based design work. • Contribute to improving systems, processes, and best practices in this growing area of the business. • Navigate the realities of a distributed role • This role is primarily relationship-based with independent contractors rather than full-time Viget staff. • You’ll need to be proactive about connection, communication, and visibility to avoid isolation and to build influence without formal authority.

🎯 Requirements

• Has a strong background in digital product design and can confidently assess high-quality work. • Has experience mentoring, coaching, or supporting designers (formally or informally). • Understands how design quality impacts client trust, outcomes, and long-term relationships. • Is pragmatic, clear, and steady, able to step in when needed. • Communicates directly and constructively with designers, clients, and internal partners. • Values relationships and reputation, and takes pride in supporting people to do their best work. • Has experience in a digital agency or working closely with contract designers at a product company.

🏖️ Benefits

• Annual base salary: $105,000–$135,000, depending on skills and experience • Additional comp available via spot performance bonuses, sales referrals, and new hire referrals • 401(k) retirement plan matching up to 4% • 100% company-paid health and dental coverage for you and your family • Stipends for wellness (apps, gyms, etc.) and connectivity (mobile phone or home internet) • 15 days PTO (20 after 2 years), 9 paid holidays, and 2 community service days per year • Up to $2,000/year in conference and training (professional development) budget