Telehealth Nurse

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VIKAND Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

🤝 B2B

🧘 Wellness

B2B • Wellness

VIKAND Solutions is a global provider of maritime-focused medical and risk-mitigation services offering shipboard and shoreside healthcare solutions. The company provides medical management, biomedical services, case management, guest medical screening, mental health programs, and telehealth services tailored to seafarers and maritime organizations, alongside protective products and seafarer welfare initiatives.

📋 Description

• Under the direction of the Lead Telehealth Physician, the Telehealth Nurse is responsible for all clinical and administrative duties assigned. • Demonstrates full commitment to Vikand’s vision and goal of creating a safer and healthier onboard environment through its early intervention approach using the dedicated communication platform/s. • Responsible for providing initial clinical triage, assessment, prioritization and escalation of medical cases to ensure appropriate medical care for onboard crew. • Responsible for following all procedures, clinical pathways and guidelines of OneHealth as directed by the Lead Telehealth Physician and other medical leadership. • Utilizes communication platforms to provide high-quality patient care and medical services to crew onboard, including urgent and non-urgent medical consultations, chronic illnesses and follow up consultations in accordance with flag state regulations and Vikand procedures. • Conducts structured nursing assessments to determine treatment pathway, clinical urgency, risk level and next steps. • Responsible for the initial nursing evaluation, concise documentation and clear communication. Provide first line clinical care with clear guidelines under the direction of the Lead Telehealth Physician within scope of practice. • Provides guidance to crew members when discussing ongoing treatment plans and general health and wellbeing support. • Maintains timely and effective communication and escalation of cases to the on-call telemedicine physician. • Maintains accurate and timely medical records for each patient encounter in the electronic medical record. • Supports implementation of physician-directed treatment plans and conducts follow up monitoring as directed. • Ensures compliance with HIPAA and GDPR requirements and maintains confidentiality for all patient encounters.

🎯 Requirements

• Nursing degree • Philippine Board-Certified Registered Nurse or equivalent • Current ACLS certification required • Minimum three (3) years postgraduate nursing experience required • Minimum two (2) years clinical experience supporting maritime, offshore, or shipboard environments required. • Strong clinical and nursing triage knowledge required • 3 years’ experience in Emergency Medicine, Critical Care, or Acute Care preferred. • Telemedicine experience preferred • Understanding of the International Convention of Standards of Training, Certification and Watchkeeping for Seafarers (STCW) • Familiarity with the Maritime Labor Convention (MLC) • Familiarity with maritime regulatory bodies (e.g. CDC, Health Canada, ANVISA) • Knowledge of HIPAA and GDPR requirements, able to recognize, understand and appropriately handle sensitive information in a confidential manner • Fluent in English (spoken and written) • Proficiency in Microsoft Office • Strong interpersonal, analytical and problem-solving skills • Competence in virtual consultation and telemedicine platforms • Ability to work independently with minimal supervision must have initiative to work efficiently without direction • Compassionate, patient focused, and team orientated • Excellent written and verbal communication skills • Open to constructive feedback • Excellent organizational and time management skills • Professional appearance and attitude.

🏖️ Benefits

• Excellent customer service and professional communication • Participates in all required Vikand training programs, including those specific to OneHealth and Telemedicine triage nursing, including reskilling and upskilling initiatives. • Adheres strictly to Vikand SOP’s and clinical pathways. • Participates in Quality Assurance programs and promptly reports deviations from clinical service standards. • Maintains positive, professional, and supportive interactions with patients, individual crew members and vessel leadership teams