ASAAS
AR/VR • Media • eCommerce
ASAAS is a leading producer of 360° virtual tours in virtual reality. The company specializes in creating customized virtual tours, utilizing advanced technologies, including 360° video, drone technology, and interactive features, to enhance business visibility and engagement. With a commitment to quality and customer satisfaction, ASAAS offers immersive experiences for various industries, including schools, hotels, museums, and healthcare facilities, and aims to elevate online presence through innovative virtual solutions.
Partner Success, Mid-level
November 15
🗣️🇧🇷🇵🇹 Portuguese Required
ASAAS
AR/VR • Media • eCommerce
ASAAS is a leading producer of 360° virtual tours in virtual reality. The company specializes in creating customized virtual tours, utilizing advanced technologies, including 360° video, drone technology, and interactive features, to enhance business visibility and engagement. With a commitment to quality and customer satisfaction, ASAAS offers immersive experiences for various industries, including schools, hotels, museums, and healthcare facilities, and aims to elevate online presence through innovative virtual solutions.
📋 Description
• Manage a portfolio of strategic partners, monitoring performance, revenue, and engagement metrics • Act as a consultative and analytical partner, understanding each partner’s business model and supporting their growth with Asaas • Monitor success KPIs such as active customer volume, LTV, churn, integration usage, and channel-generated revenue • Lead follow-up meetings focused on results, action plans, and improvement opportunities • Identify and anticipate risks of disengagement or poor performance, proposing solutions and recovery plans • Work in close collaboration with Channel Executives, Partner Enablement, and Channel Marketing to ensure a smooth and consistent partner journey • Support advanced onboarding of new partners until they reach full operation, connecting with internal teams as needed • Design and track personalized growth plans, focusing on targets, campaigns, and expansion opportunities • Collect strategic feedback and relay insights to product, marketing, and sales teams to continuously improve the partner experience.
🎯 Requirements
• Previous experience in Customer Success, Partner Success, Channels, or Partnerships, preferably at B2B or SaaS companies • Experience managing accounts and relationships with integration partners, distributors, or startups • Knowledge of success and performance metrics (churn, LTV, revenue per partner, engagement) • Excellent communication, negotiation, and relationship-management skills • Organization, prioritization, and autonomy to manage multiple accounts simultaneously
🏖️ Benefits
• Medical and dental insurance with no copay • Life insurance • Allowance for medication purchases and fitness activities • Partnership with Neon to support the team’s financial wellness • Zenklub for mental and physical health (4 free monthly sessions with a therapist or nutritionist) • On-site quick massages at headquarters • Flexible meal benefit (credit card, Visa) • Free meals at headquarters • Childcare assistance and parental support program • Extended maternity and paternity leave • In-company training platform • Education assistance (70% subsidy for university and language tuition) • Home office allowance • Work equipment provided • Furniture allowance • Partnership with WOBA for coworking access across Brazil • Day off during the month of your birthday • Happy hour allowance • Referral bonus for new hires • Performance-based annual bonus • Stock options plan • Casual, relaxed environment with no dress code
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