Product Analytics Lead

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🕒 January 19

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Vio.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🛍️ eCommerce

👥 B2C

eCommerce • B2C • Travel

Vio. com is a leading online platform that simplifies the travel booking experience for users. It offers a comprehensive range of travel services, including hotel reservations, flight bookings, and car rentals, all designed to provide customers with seamless access to their travel needs. With a focus on user-friendly interfaces and competitive pricing, Vio. com caters to both leisure and business travelers, ensuring a wide selection of options for various travel preferences.

📋 Description

• Own Analytics for the Book on Vio Domain • Be the analytics and data expert for Book on Vio (BoVio), supporting decision-making across product, commercial, and operational topics. • Partner closely with Product Managers to support the definition of OKRs, roadmaps, and priorities • Lead and mentor a small team of Product Analysts through regular coaching, feedback, and growth support • Support payment and fraud analytics, as well as some of our most exciting features like Deal Freeze and Split Booking • Collaborate with the Finance team to ensure accuracy and consistency of financial data • Work with the Customer Support team to measure performance and identify opportunities to improve operational efficiency • Support Product Managers in commercial decisions with partners like payment service providers, fraud prevention tools, and dispute resolution services • Communicate proactively and educate the rest of the company through insights & best practices • Hands-on support for one of the product teams in the domain • Work closely with one of the teams, joining their sprint rituals and stand-ups. • Perform in-depth analysis on user behaviour data to discover insights & optimise the user experience • Design, QA, analyse, and interpret A/B tests and translate results into clear, actionable insights for product and engineering stakeholders • Estimate the impact of product initiatives, supporting Product Managers in prioritising initiatives against expected impact • Define tracking and build and maintain data models and dashboards using dbt and Looker • Monitor key booking funnel metrics, proactively identify anomalies or issues, and collaborate with engineers to investigate and resolve them

🎯 Requirements

• 8+ years of hands-on experience using data to drive product and business decisions • Experience with Online Travel Agency or e-commerce products • Proven experience managing and developing analytics teams • Highly analytical and data-driven, with the ability to assemble, analyse, and interpret complex data to inform decisions and communicate insights clearly • Strong customer focus combined with solid product intuition • Deep expertise in event tracking, advanced SQL, and building data models and dashboards using BI tools such as Looker, Tableau, or Power BI • Strong experience designing, running, and analysing A/B experiments • Solid understanding of statistics and practical application in product and business contexts

🏖️ Benefits

• Plenty of chances to learn and grow within an open, diverse culture which promotes knowledge sharing, trust and transparency; • A great compensation package, perks and benefits (including significant stock appreciation rights); • Flexible time off (take as many holidays as you need) and a chance to work remotely; • You will be part of a highly international team that enjoys working, eating and playing together in one of the best office locations in Amsterdam; • We value good food and offer catered lunches from various cuisines, great coffee, and the occasional barbecue in our garden; • We enjoy getting together to celebrate our wins with company events in Amsterdam and abroad; • A budget for your dream home office; • Access to free mental health support via OpenUp.