Inbound Sales, Outbound Managed Services Specialist

Job not on LinkedIn

59 minutes ago

Apply Now

Receive Emails with Similar Jobs

VirtualStaffing

WebsiteLinkedInAll Job Openings

B2B • HR Tech • SaaS

VirtualStaffing is a company that specializes in offshore multilingual staffing solutions for businesses across various industries. They provide flexible support as an extension of their clients’ teams, helping organizations focus on their core business objectives. With over 1500 engaged employees and a range of services including inbound and outbound marketing, technical support, and virtual administration, VirtualStaffing aims to help small to medium businesses scale operations effectively while maintaining high-quality customer care.

11 - 50 employees

🤝 B2B

👥 HR Tech

☁️ SaaS

📋 Description

• Handle inbound sales calls promptly and professionally, identifying customer needs and matching them with the right products or services. • Follow approved scripts while maintaining natural, consultative communication; educate callers on features, benefits, and pricing. • Overcome objections using approved strategies and convert inbound leads to meet or exceed close-rate, revenue, and targets. • Accurately document all interactions in the CRM/dialer and deliver an excellent customer experience. • Make outbound calls to prospects and existing customers to promote managed services, identify upgrade/cross-sell opportunities, and schedule follow-ups as needed. • Work assigned call lists efficiently while meeting daily/weekly quotas (dials, talk time, conversions) and adhering to compliance and QA standards. • Maintain up-to-date product knowledge; participate in training, coaching, and call calibrations. • Collaborate with leadership to report trends, improve workflows, and support team performance.

🎯 Requirements

• 2–5 years of inbound/outbound soft-offer sales experience. • Strong communication, active listening, and objection-handling skills. • Proven ability to close sales and meet KPI targets. • Comfortable using scripts, structured processes, and CRM/dialer tools. • High attention to detail with accurate documentation. • Sales-driven, customer-focused, and resilient. • Coachable, adaptable, and able to work independently or as part of a team. • Must be able to provide own equipment/PC for a WAH set-up. • Willing to work on Weekdays and Weekends

🏖️ Benefits

• Job Benefits