VirtueStaff
11 - 50 employees
👥 HR Tech
🎯 Recruiter
HR Tech • Recruitment
VirtueStaff is a company specializing in providing highly skilled remote virtual assistants and experts at competitive costs. They offer a variety of services including administrative work, marketing, bookkeeping, customer service, and more, tailored for businesses looking to build efficient teams through remote staff. VirtueStaff claims to present only the top 1% of candidates, who are rigorously screened and vetted for excellence. They promise transformative opportunities for their candidates by offering potential earnings significantly above local salaries. The company supports quick onboarding and ensures candidates can work across different time zones to meet client needs. VirtueStaff provides dedicated support and guarantees a perfect fit with flexible, month-to-month contracts for their clients.
Legal Intake Coordinator
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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VirtueStaff
11 - 50 employees
👥 HR Tech
🎯 Recruiter
HR Tech • Recruitment
VirtueStaff is a company specializing in providing highly skilled remote virtual assistants and experts at competitive costs. They offer a variety of services including administrative work, marketing, bookkeeping, customer service, and more, tailored for businesses looking to build efficient teams through remote staff. VirtueStaff claims to present only the top 1% of candidates, who are rigorously screened and vetted for excellence. They promise transformative opportunities for their candidates by offering potential earnings significantly above local salaries. The company supports quick onboarding and ensures candidates can work across different time zones to meet client needs. VirtueStaff provides dedicated support and guarantees a perfect fit with flexible, month-to-month contracts for their clients.
📋 Description
• Serve as the front-line contact by promptly answering inbound phone calls, emails, texts, and website inquiries from prospective clients • Conduct initial screening interviews to gather basic immigration data, qualify leads based on strict firm criteria, and determine consultation eligibility • Schedule legal consultations, coordinate complex attorney calendars, confirm appointments, and send automated reminders • Actively follow up with qualified leads who have expressed interest but have not yet committed to a consultation date • Meticulously enter, update, and manage sensitive, confidential client files within Pipedrive and GoHighLevel (GHL) • Cross-Functional Collaboration: Partner closely with internal intake specialists, paralegals, and attorneys to ensure a flawless onboarding experience for new clients
🎯 Requirements
• Must be completely bilingual in both English and Spanish, possessing exceptional verbal and written communication skills in both languages • Previous professional experience in client intake, appointment setting, customer service, call center operations, or sales support within a law firm or legal services environment. (Immigration law experience is a major plus) • Software Mastery: Proven experience navigating CRM and automation platforms, specifically Pipedrive and GoHighLevel • A warm, professional phone presence with active listening skills capable of providing a compassionate experience to individuals facing stressful legal situations • High attention to detail with an absolute commitment to maintaining strict client confidentiality and data accuracy • Strong time-management skills with the ability to multitask fluidly in a fast-paced environment
🏖️ Benefits
• Work From Home • Performance Bonus
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