Call Center Agent

Job not on LinkedIn

February 8

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Logo of InLogic

InLogic

HR Tech • Recruitment • B2B

InLogic is a talent acquisition platform specializing in connecting businesses with top South African candidates without recruitment fees. Through a comprehensive vetting process, InLogic provides a curated shortlist of candidates tailored to the specific needs and culture of each company. Additionally, they offer full management services as the Employer of Record, taking care of payroll, compliance, and onboarding logistics, allowing clients to focus on their growth while ensuring seamless employee integration.

đź“‹ Description

• We are looking for a dedicated Call Centre Operator to handle inbound and outbound calls. • This role focuses on booking appointments for our specialists, working with interested leads, and ensuring excellent customer interactions. • The position offers an opportunity to earn incentives based on target achievement. • Remote: Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST).

🎯 Requirements

• Handle inbound and outbound calls professionally. • Book appointments for specialists with leads who have expressed interest in our services. • Follow up with clients to confirm appointments and provide necessary information. • Maintain a positive customer experience through effective communication. • Achieve targets and earn performance-based incentives. • Excellent verbal communication and phone etiquette. • Experience in handling inbound and outbound calls. • Ability to work with client lists and manage booking processes. • Goal-oriented and motivated to meet and exceed targets.

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