Customer Relationship Manager - Customer Support Manager

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February 8

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InLogic

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HR Tech • Recruitment • B2B

InLogic is a talent acquisition platform specializing in connecting businesses with top South African candidates without recruitment fees. Through a comprehensive vetting process, InLogic provides a curated shortlist of candidates tailored to the specific needs and culture of each company. Additionally, they offer full management services as the Employer of Record, taking care of payroll, compliance, and onboarding logistics, allowing clients to focus on their growth while ensuring seamless employee integration.

2 - 10 employees

Founded 2025

👥 HR Tech

🎯 Recruiter

🤝 B2B

📋 Description

•Location: Fully Remote (South Africa) •Hours: UK Business Hours •Are you passionate about delivering exceptional customer experiences and building long-term relationships? Do you have the skills to manage client needs while driving customer satisfaction in a fast-paced, tech-driven environment? Join our client’s team as a Customer Relationship Manager/Customer Support Manager, where your expertise will directly impact the success of an innovative healthcare technology platform. •About the Role: In this role, you’ll be the main point of contact for customers, ensuring seamless onboarding, providing ongoing support, and fostering relationships that drive customer retention and satisfaction. You’ll work with a leading healthcare automation platform dedicated to streamlining and enhancing healthcare processes for clients worldwide.

🎯 Requirements

•Proven experience in customer relationship management or customer support, preferably in the SaaS or healthcare tech industries. •Exceptional communication and interpersonal skills. •Strong problem-solving skills and a proactive approach to addressing client needs. •Ability to manage multiple clients and priorities in a remote setting. •Familiarity with CRM systems, ticketing platforms, and customer support tools. •Flexibility to work UK business hours.

🏖️ Benefits

•A fully remote role with a mission-driven company making a difference in healthcare. •The chance to work with innovative technology that transforms healthcare operations. •Competitive compensation and opportunities for professional growth.