Appointment Setter

🔥 1 hour ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📅 Appointment Setter

🚫👨‍🎓 No degree required

Where this job comes from

Posted on VirtuHire's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of VirtuHire

VirtuHire

11 - 50 employees

Founded 2019

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.

📋 Description

• Contact opted-in leads interested in aesthetic treatments and follow up on enquiries promptly. • Conduct scripted phone assessments to understand lead interest and suitability for consultations. • Explain the consultation booking process and guide leads toward securing appointments with a deposit. • Handle objections confidently and professionally using a warm, consultative approach. • Adapt conversations beyond the script while following provided guidelines. • Maintain accurate CRM records, tracking sheets, lead statuses and booking information. • Manage leads across multiple clinic accounts while maintaining booking rates and follow-up standards. • Monitor lead progress and ensure enquiries are followed up and recorded. • Meet booking and performance targets while delivering a positive experience for prospective patients.

🎯 Requirements

• At least 2 years of experience in appointment setting, inbound lead follow-up, sales development or call centre roles supporting the US market. • Experience in healthcare, medical aesthetics, med spas, beauty or wellness is highly advantageous. • Excellent spoken English with a neutral or US-leaning accent and a warm, upbeat and empathetic telephone manner. • Strong communication and listening skills, with the ability to build rapport quickly and guide conversations confidently. • Comfortable with consultative sales, following scripts, handling objections and adapting to unscripted conversations. • Experience using CRM systems and maintaining accurate administrative records; GoHighLevel experience is preferred. • Highly organised, reliable and able to manage multiple lead pipelines without losing track of follow-ups. • A reliable home working setup with stable internet and power backup. • Availability to work US Eastern business hours consistently.

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