Client Account Manager, Programmatic Media

Job not on LinkedIn

🕒 August 28

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VirtuHire

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.

📋 Description

• Own the day-to-day client delivery experience across a portfolio of MediaPath agency and brand accounts • Act as the bridge between clients and the technical delivery team • Own routine client and agency communication relating to active campaigns, reporting, launches, and delivery questions • Manage account calendars, reporting schedules, status calls, open items, and internal follow-through • Triage client questions and coordinate with Programmatic Operations, Data, and Dashboard teams where technical input is required • Translate technical campaign and data explanations into clear, concise, client-ready communication • Coordinate creative assets, tags, geographic requirements, timelines, and other launch dependencies • Walk clients through reporting and dashboard outputs and identify potential issues • Escalate delivery, relationship, and scope risks proactively • Maintain accurate account documentation and ensure commitments are recorded and followed through • Deliver fast, clear client communication, on-time reporting and recurring deliverables, accurate technical-team triage, and proactive risk identification • Focus on client-facing delivery rather than sales, pricing, proposals, contract negotiations, renewals, upselling, or final media strategy

🎯 Requirements

• 3+ years of experience in digital media, advertising, agency account management, client success, or a closely related environment • Ideally 4–6+ years of experience for independent client ownership • Exceptional written and spoken English • Proven ability to lead agency or brand calls independently and professionally • Strong project management, organisation, and follow-through skills • Ability to manage multiple accounts, priorities, and recurring deadlines • Good understanding of digital/programmatic media and campaign concepts • Strong judgment regarding when to resolve an issue independently and when to escalate • Strong Excel and Google Sheets skills • Programmatic campaign or DSP experience preferred • Agency-side or white-label/reseller experience preferred • Experience with media reporting or ad-tech clients preferred • Familiarity with platforms such as DV360, Basis, Simpli.fi, Amazon DSP, Meta, or YouTube preferred