Sales Development Representative – Lead Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇿🇦 South Africa – Remote

💵 $1.4k / month

⏰ Full Time

🟠 Senior

💵 Sales Development (SDR)

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VirtuHire

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.

📋 Description

• Respond to new inbound enquiries within 1–3 minutes wherever possible • Engage professionally and naturally with U.S. homeowners • Qualify leads based on property location, project requirements, budget, timing and decision-maker availability • Set appropriate expectations around typical project budgets without providing final pricing • Book qualified onsite appointments or route suitable enquiries for remote quoting • Follow up with leads who have not responded • Follow up on open quotes and opportunities • Manage conversations through Instagram DMs and convert suitable enquiries into phone conversations • Maintain accurate customer records and notes within the CRM • Keep pipeline stages, tasks and follow-ups up to date • Escalate pricing questions, discounts, design decisions, unusual projects and other matters requiring management input • Provide a short daily summary of activity, opportunities and follow-ups • Maintain a high standard of customer service throughout every interaction • Potentially broaden responsibilities into lead qualification, customer reactivation, booking estimates and CRM/pipeline management across other service divisions

🎯 Requirements

• 2–5 years of experience in appointment setting, inbound sales, lead qualification, customer service or a similar role • Exceptional spoken English with a clear, neutral and easy-to-understand accent • Warm, natural and confident communication style • Comfortable speaking with U.S. customers, particularly affluent homeowners • Strong ability to qualify leads rather than simply book appointments • Excellent listening and questioning skills • Strong CRM and administrative discipline • Ability to work independently with limited supervision • Excellent follow-up and organisational skills • Comfortable discussing project budgets in the region of $1,500–$3,000+ without being pushy or providing final pricing • Comfortable working 18:00–02:00 SAST, Tuesday–Saturday • Reliable internet, electricity and a suitable home working environment • Experience within home services, construction, roofing, solar, landscaping, trades, property services, home improvement, consumer services or field-service businesses is advantageous • Experience with GoHighLevel (HighLevel) is preferred • Experience with Jobber or another field-service CRM is advantageous • Strong spoken English and customer-facing presence for the application process • Shortlisted candidates must complete a one-way introductory video • Candidates may be asked to participate in a live inbound lead scenario