Senior .NET Support Engineer

🔥 0 minutes ago

🇵🇱 Poland – Remote

⏰ Full Time

🟠 Senior

📞 Support Engineer

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Logo of Virtusa

Virtusa

10,000+ employees

Founded 1996

💼 Consulting

🏢 Enterprise

🤖 Artificial Intelligence

💰 $108M Post-IPO Equity - Virtusa on 2017-05

Consulting • Enterprise • Artificial Intelligence

Virtusa is a global technology services and consulting company that helps enterprises reimagine their business through digital engineering, AI-driven and domain-focused solutions. It offers consulting, design, engineering, automation, analytics and optimization services, and partners with organizations across banking & financial services, communications, healthcare, insurance, retail, manufacturing and other industries to deliver enterprise-scale technology and AI solutions. Virtusa emphasizes AI services, domain-driven solutions for the AI enterprise, and end-to-end digital transformation.

📋 Description

• Deliver high-quality technical IT support services for global enterprise systems enabling Document Capture and delivery • Collaborate with operational scanning staff across global locations to diagnose, detect, and resolve technical issues • Monitor and troubleshoot Kofax, DSP, E2E reporting, and Webstatus .NET applications based on SQL Server and deployed on Windows Server IIS • Work on incidents, requests, and problem tickets • Manage production deployments • Manage major incidents • Monitor jobs and remediate failures • Communicate and coordinate issue status effectively with users

🎯 Requirements

• 5 to 7 years of software engineering experience, with a minimum of 4 years specializing in .NET and SQL Server • Hands-on experience with ASP.NET using C#, .NET Framework 3.5/4.0, MVC 4, WCF, Web Services, JavaScript, jQuery, HTML5, and CSS • Extensive experience with Windows 10, Windows Server 2016/2022, SQL Server databases, Advanced IIS, and Active Directory • Strong technical knowledge in IIS AppPool management, PowerShell, Web Farming (load balancing), and High Availability (clustering) • Proven ability to analyze IIS and Windows event logs to diagnose application, configuration, or server issues, as well as perform performance monitoring • Solid understanding of TCP/IP and experience in network troubleshooting, network management, and basic knowledge of switches, routers, and firewalls • Proficiency with IDEs & Tools: Visual Studio 2017/2019, GIT / GitLab • Experience in Agile/Scrum development methodologies • Strong analytical and problem-solving skills • Bachelor’s degree in Engineering, Computer Science, or a related technical field

🏖️ Benefits

• 100% remote work • Occasional, fully reimbursed business trips to the client site in Radom/Piastów

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