Customer Care Specialist, Finnish

October 24

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Vista

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B2B • eCommerce • Design/UX

Vista is a remote-first company dedicated to empowering small businesses by providing exceptional services in technology, design, marketing, and customer care. With a global workforce of over 6,500 team members across 17 countries, Vista emphasizes collaboration, inclusivity, and sustainability. Their commitment to innovation enables small businesses to thrive, while the company's culture fosters personal and professional growth for its employees.

5001 - 10000 employees

Founded 1995

🤝 B2B

🛍️ eCommerce

💰 $40M Venture Round on 2003-07

📋 Description

• Assist our customers with inquiries via phone, email, and chat. • Process and resolve customer inquiries and technical issues. • Maintain accurate customer records in our system. • Collaborate with internal teams to escalate and resolve complex issues.

🎯 Requirements

• Excellent spoken and written Finnish skills, and a friendly, empathetic manner to understand and support customers with their questions. • Strong interest in e‑commerce and marketing, and a passion for print and design that enables you to provide the best solutions for our customers and contribute to their business success. • Digitally savvy, allowing you to communicate with customers across all channels—especially phone, email, and chat—to provide support. • Persistence and reliability; as a dependable partner for our customers you keep track of all current marketing solutions we can offer, e.g., flyers, business cards, disposable menus.

🏖️ Benefits

• The option to work from home within Germany and the Netherlands. • Monthly home office allowance of €85 — financial support for your electricity and internet costs. • Financial support for setting up your home office. • Discounted Urban Sports Club subscription after 6 months with us. • Bicycle leasing via JobRad. • A comprehensive, paid 4-week training from day one, plus regular mentoring and training sessions thereafter. • Diverse development opportunities within and beyond your team so we can all work toward the same goals. • A dedicated team leader to support your development and that of your team. • Predictable working hours (Mon–Fri, 08:00–19:00), planned well in advance; full-time and part-time roles (min. 30 hrs/week).