UK Customer Care Specialist

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Vista

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1995

🤝 B2B

🛍️ eCommerce

💰 $40M Venture Round on 2003-07

B2B • eCommerce • Design/UX

Vista is a remote-first company dedicated to empowering small businesses by providing exceptional services in technology, design, marketing, and customer care. With a global workforce of over 6,500 team members across 17 countries, Vista emphasizes collaboration, inclusivity, and sustainability. Their commitment to innovation enables small businesses to thrive, while the company's culture fosters personal and professional growth for its employees.

📋 Description

• Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner • Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures • Use appropriate systems and available resources as necessary to assist in responding to each request • Support and provide information to all internal and external customers in a professional and courteous manner • Participate in cross-functional communications and meetings to support the team/domain/center • Perform additional responsibilities as required

🎯 Requirements

• Undergraduate degree or equivalent experience in Marketing or Business Administration preferred • Strong command of the English language • At least one (1) year of customer service experience • Previous experience in a multi-channel customer service environment preferred • The ability to provide excellent customer service while multi-tasking • Experience with graphic design and/or photo imaging design software a plus

🏖️ Benefits

• Remote-First company • Inclusive community • Opportunities for growth