
Telecommunications • B2C • Media
Vivo (Telefônica Brasil) is a leading Brazilian telecommunications company that provides mobile services (prepaid, postpaid, control), fixed broadband (Vivo Fibra), fixed voice, and TV/streaming products (Vivo Play and TV packages). It sells devices and accessories, offers bundled plans (Fiber + Mobile), digital services and apps (content partners like Amazon Prime, Netflix, Disney+, HBO), and features such as 5G connectivity, online customer support and self-service. Vivo serves both individual consumers and business customers across Brazil with nationwide coverage and retail channels.
October 31
🗣️🇧🇷🇵🇹 Portuguese Required
Ansible
Azure
ElasticSearch
Flutter
JavaScript
Jenkins
Kafka
Logstash
MongoDB
Node.js
NoSQL
Python
Redis
ServiceNow
Terraform

Telecommunications • B2C • Media
Vivo (Telefônica Brasil) is a leading Brazilian telecommunications company that provides mobile services (prepaid, postpaid, control), fixed broadband (Vivo Fibra), fixed voice, and TV/streaming products (Vivo Play and TV packages). It sells devices and accessories, offers bundled plans (Fiber + Mobile), digital services and apps (content partners like Amazon Prime, Netflix, Disney+, HBO), and features such as 5G connectivity, online customer support and self-service. Vivo serves both individual consumers and business customers across Brazil with nationwide coverage and retail channels.
• Develop and maintain system features focused on operations and support, using Node.js, Python, Flutter and NoSQL technologies, with an emphasis on robustness and scalability of production applications. • Handle and resolve functional and critical incidents that may affect business continuity, acting quickly and precisely to minimize impact and restore normal operations. • Monitor and implement changes to infrastructure and code, ensuring that all modifications are well planned, documented and communicated, following change management best practices. • Work on an on-call rotation to provide continuous support and immediate response to critical incidents, ensuring the system remains available and operational. • Collaborate with the team to ensure quality, continuous delivery of solutions, and the implementation of continuous improvements to the infrastructure using DevOps best practices. • Contribute to the automation of operational processes, assisting in the creation of CI/CD pipelines, monitoring and DevOps practices to improve efficiency and incident response. • Work with the team to adopt and implement new technologies and modern architectural concepts such as Domain-Driven Design (DDD), ensuring developed solutions are highly adaptable and aligned with business needs.
• Solid knowledge of Node.js, Python, Flutter and NoSQL databases (MongoDB), with experience troubleshooting production environments. • Experience with Kafka, Redis, and Azure, especially in maintaining and optimizing integrations for continuous operations. • Familiarity with Agile practices, DevOps concepts, and automation tools such as Jenkins, Ansible, or Terraform, with a focus on support and maintenance. • Experience in monitoring and operations management using tools like ELK (Elasticsearch, Logstash, Kibana) and ServiceNow. • Knowledge of software architecture with a focus on Domain-Driven Design (DDD) and its application in support environments. • Ability to collaborate effectively with other teams, especially when resolving critical and functional incidents. • Clear and effective communication, essential for operations management and coordination during crises and planned changes. • Proactive problem-solving and effective prioritization in a dynamic support environment, especially during on-call shifts. • 5 years or more of Full Stack development experience, focusing on high-availability systems, support and critical operations. • Experience working in Agile and DevOps environments, contributing to the continuous improvement of operations and infrastructure.
• Career development in a dynamic, collaborative environment, with opportunities to specialize in support and operations. • Participation in challenging projects that require a proactive approach and a focus on operational continuity. • Competitive benefits and support for professional development, focusing on technical and career growth within the operations area. • Choose the ideal benefit for you and your dependents through a digital platform with various categories including gym, meal and food allowances, pharmacy assistance, medical and dental coverage, and life insurance. • Corporate mobile phone. Yes, a brand-new smartphone for you! • Unlimited voice and data plan! Yes, unlimited! Vivo's 5G is up to 10 times faster! • An exclusive Vivo offer with special discounts on landline, broadband, TV and apps. • Eligible to receive an annual Bonus or PPR. • Plan your future through a Private Pension plan. • Have children? You will be entitled to a subsidy to help with school, daycare or nanny expenses. • Work in an environment that respects your personality, your style of dress, and your way of being — you can be authentic. #ComeAsYouAre • Work remotely up to 3 days per week. #Mobility • Flexible working hours. • Enjoy a day off (Day off) to celebrate your birthday. • Participate in one of the largest corporate volunteer programs to help you transform the world. • Benefit from our Educational Development Program offering partnerships with educational institutions at a discount, as well as certifications and online courses. • Boost your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMyCareer
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MySQL
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