Senior Program Services Manager – Nutrition Services

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November 21

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Vizient, Inc

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Vizient, Inc., the nation's largest health care performance improvement company, serves more than 50% of the nation's acute care providers, which includes 97% of the nation's academic medical centers, and more than 20% of ambulatory care providers. Vizient provides expertise, analytics and advisory services, as well as a contract portfolio that represents more than $130 billion in annual purchasing volume. Vizient's solutions and services improve the delivery of high-value care by aligning cost, quality and market performance. Headquartered in Irving, Texas, Vizient has offices throughout the United States. Learn more at www.vizientinc.com.

1001 - 5000 employees

📋 Description

• Manage the overarching structure, processes, and procedures required to implement inhouse food supply programs, ensuring alignment with Vizient’s standards and client objectives. • Provide comprehensive training and support to internal and external stakeholders on program components, onboarding requirements, and platform functionalities. • Oversee the successful onboarding of providers into both inhouse and outsourced solutions, ensuring seamless integration and contract compliance. • Continuously evaluate, document, and enhance operational processes by proactively identifying opportunities for improvement, driving efficiency, mitigating risks, and supporting scalability and overall program value realization. • Serve as the primary liaison for providers, suppliers, and internal teams, managing issue resolution, escalations, inquiries, and ad hoc requests while ensuring clear and timely communication. • Schedule and participate in regular business reviews with key suppliers, distributors, and providers to monitor performance, share feedback, and identify opportunities for improvement. • Track, analyze, and report on program metrics and key performance indicators, including financial performance, participation rates, and contract utilization. • Leverage data analytics to identify cost savings opportunities, monitor compliance, and deliver actionable insights for stakeholders. • Build and maintain strong, collaborative relationships with providers and suppliers by facilitating open communication, sharing program updates and strategic objectives, and fostering effective partnership. • Effectively translate program data and insights into clear, actionable communication for diverse audiences, including leadership, providers, and suppliers.

🎯 Requirements

• Relevant degree preferred. • 5 or more years of relevant work experience required. • Registered Dietitian strongly preferred. • Experience in program management, operations, or implementation—experience in foodservice, and healthcare strongly preferred. • Demonstrated experience managing cross-functional projects, driving stakeholder engagement, and leading process improvement initiatives. • Strong analytical and data-driven decision-making skills; experience with reporting and performance monitoring tools. • Exceptional communication, relationship-building, and problem-solving abilities. • Familiarity with group purchasing organizations (GPOs), contract management, and multi-site operational environments is an advantage. • Ability to travel regularly and expeditiously throughout the year to meet the clients’ needs and timetables.

🏖️ Benefits

• Vizient has a comprehensive benefits plan!