VJ X-Ray
Since 2008, VJ X-Ray has designed and manufactured integrated x-ray sources and high voltage generators for OEMs of X-Ray Inspection Systems in markets including Security, Food & Pharmaceutical, Industrial NDT, Medical, Electronics, and Analytical Instrumentation.
201 - 500 employees
Field Service Manager – Americas
Job not on LinkedIn
November 10
🗣️🇩🇪 German Required
🗣️🇪🇸 Spanish Required
VJ X-Ray
Since 2008, VJ X-Ray has designed and manufactured integrated x-ray sources and high voltage generators for OEMs of X-Ray Inspection Systems in markets including Security, Food & Pharmaceutical, Industrial NDT, Medical, Electronics, and Analytical Instrumentation.
201 - 500 employees
📋 Description
• Take on a leadership role and shape outstanding customer experiences. • Recruit, manage, and develop a geographically dispersed team of Field Service Engineers and Automation Engineers across the US. • Oversee the planning and scheduling of all US field service operations. • Support escalated cases as a 1st and 2nd level contact, offering hands-on troubleshooting for X-ray NDT systems. • Ensure a smooth customer experience and foster long-term relationships. • Manage daily operations, define team processes, and guide technicians on complex system issues. • Monitor key performance indicators (KPIs) and ensure service excellence and compliance with quality and safety standards. • Actively drive the expansion of the service business by promoting established service products, contract agreements, and spare parts programs. • Collaborate with VisiConsult’s German headquarters and global service organization.
🎯 Requirements
• Completed technical degree or equivalent qualification (e.g. technician/ mechatronics or electrical engineering). • Experience with X-ray or other NDT (Non-Destructive Testing) systems is a strong plus. • Proven track record of managing field service or technical support teams in a remote setting for at least 2 years. • Strong background in technical troubleshooting, scheduling, and customer-facing roles within machinery or complex industrial systems. • Experience in promoting and selling technical service products, contract agreements, and spare parts. • Excellent communication and interpersonal abilities to lead remote teams, support diverse customer profiles, and align with international colleagues. • Fluent English is required, German and/or Spanish are a significant asset. • Independent, structured, and solution-oriented work style to drive operational excellence – with a proactive, results-driven approach and the ability to manage complex technical and organizational challenges. • Willingness to travel occasionally (approx. 20–30%) across the Americas for customer visits, escalations, and team meetings. • Experience working from a home office with a reliable setup.
🏖️ Benefits
• Career and development opportunities • An international and team-oriented work environment • Variety of perspectives due to a wide range of industries and customers
Apply NowSimilar Jobs
November 9
Area Business Manager leading sales efforts for PolyNovo’s Novosorb technology in the advanced wound/burn space. Responsible for revenue growth and managing a team in the territory.
November 9
Talent Manager coordinating marketing campaigns across channels for talents at Mythic Talent. Ensuring successful campaign execution and managing client relationships for the entertainment industry.
November 9
Junior Talent Manager supporting talent representation and career management at Mythic Talent. Assisting senior talent managers with various tasks and ensuring smooth communication.
November 9
Coalition Manager promoting and implementing Measure ULA programs in Los Angeles. Coordinating coalition efforts, enhancing communications, and supporting advocacy strategies.
November 9
Lexair, Inc.
51 - 200
Outside sales role managing valve sales for Lexair through distributors and direct customers. Focusing on product design and cross-sales opportunities while maintaining customer relationships.