Senior Digital Program Manager

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October 22

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Vocal Media

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Media • Social Impact

<Vocal Media> Vocal Media is a mission-driven media company that helps social change movements integrate with contemporary internet culture. It connects digital influencers and content creators with organizations, campaigns, and businesses to build high-impact social media movements and advocacy campaigns focused on equity, justice, and public interest issues. The company emphasizes measurable reach and engagement, highlighting influencer collaborations and large organic impressions.

11 - 50 employees

Founded 2021

📱 Media

🌍 Social Impact

📋 Description

• Lead day-to-day management of large-scale social media programs, aligning strategic direction with client goals. • Coordinate across departments to ensure seamless execution, from content development to performance reporting. • Serve as a thought partner to senior clients, proactively identifying growth opportunities and innovative strategies that maximize impact. • Lead and develop a team of strategists to execute social media programs, providing regular coaching, feedback, and professional development opportunities to drive content excellence and team performance. • Monitor content output and performance across client social media accounts, working closely with team members to track audience data, engagement metrics, and campaign effectiveness. • Foster a positive, inclusive team culture by promoting collaboration, recognizing achievements, and motivating team members to perform at their best while maintaining high standards of work quality. • Manage program operations, including tracking budgets, analyzing content and audience trends, and hiring and onboarding social media managers. • Collaborate with internal departments on administrative requirements and tools to execute and optimize programs. • Produce comprehensive client-facing reports that showcase program performance, highlight key metrics, provide strategic insights, and demonstrate ROI across social media initiatives. • Lead weekly client meetings, presenting program updates, facilitating strategic discussions, and serving as the primary point of contact for day-to-day program needs. • Maintain consistent and proactive communication with clients, responding to inquiries promptly and providing regular program updates that keep stakeholders informed and engaged.

🎯 Requirements

• 6+ years of experience in social media experience in agency, brand, or campaign setting, with at least 3 years in client-facing and/or team leadership roles • Proven success managing large-scale social media programs and teams • Strong understanding of platform-specific content strategies (TikTok, Instagram, YouTube, Facebook, etc.) • Skilled in building strong client relationships and presenting data-informed insights in compelling ways • Experience leading cross-functional teams and mentoring junior staff • Comfort with fast-paced environments and balancing multiple priorities • Familiarity with AI tools and workflow optimization preferred • Experience with social impact campaigns and purpose-driven brand initiatives

🏖️ Benefits

• Health insurance covered at 90% for full-time employees; dental and vision available • Unlimited PTO and sick leave • Fully remote work environment with home office setup reimbursement and monthly Wi-Fi stipend • Flexible hours across all continental U.S. time zones • 401(k) plan