Customer Training Manager

Job not on LinkedIn

🕒 May 22

🗣️🇩🇪 German Required

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voize

11 - 50 employees

Founded 2020

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 Pre Seed Round on 2022-05

Healthcare Insurance • Artificial Intelligence • SaaS

voize is a company that provides a mobile application for voice-assisted nursing documentation. It uses artificial intelligence and speech recognition technology to enable nursing staff to document care activities simply by speaking into their smartphones, ensuring efficient and accurate records that integrate with existing documentation systems. voize is focused on improving the quality of care documentation, saving time for healthcare professionals, and offering seamless digital integration with strong data protection measures.

📋 Description

• Lead online and onsite training sessions, empowering voize coaches to deliver effective training • Facilitate engaging and motivating training sessions for caregivers to activate the product quickly • Collaborate with Support, Product, and Customer Success teams to solve onboarding challenges • Monitor training effectiveness and revisit training for groups with low engagement • Continuously update and improve training content based on feedback • Conduct onsite visits for low adoption cases to re-engage users

🎯 Requirements

• Proven experience in Train the Trainer programs, particularly with large groups • Strong communication and presentation skills, able to engage and motivate users • Experience in training professionals, ideally in the healthcare or caregiving sector • Passion for technology adoption and empowering others to embrace change • Fluent in German (C2), with good knowledge of English • Willingness to travel 2–3 times a week to our customers - ideally you are based in Berlin, Munich, Cologne, or Frankfurt, as long as you are flexible to travel

🏖️ Benefits

• 30 vacation days plus your birthday off • Germany Transport Ticket • Urban Sports Club • Regular company off-sites • Access to learning platforms such as Blinkist and Audible • Flexible working hours and a good hybrid set-up • Stock options

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