Fleet Business Support Specialist

Job not on LinkedIn

🔥 1 hour ago

🇮🇹 Italy – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇮🇹 Italian Required

Where this job comes from

Posted on Volkswagen Group's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

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Logo of Volkswagen Group

Volkswagen Group

10,000+ employees

🚗 Transport

🚘 Automotive

🏭 Manufacturing

Transport • Automotive • Manufacturing

Volkswagen Group is a globally recognized automotive manufacturer that offers a wide range of vehicles and services through various brands. The company is dedicated to innovation in electric mobility, research and development, and production processes. With positions available around the world across numerous sectors within the automotive industry, Volkswagen Group focuses on providing exceptional career opportunities in a dynamic work environment.

📋 Description

• Support Key Accounts (FBA) and customers throughout commercial activities for quotations and commercial back-office management in long-term rental • Collaborate with FBA to analyze customer quotation proposals and profitability • Produce car quotes supporting construction of the car policy • Support sales activities with the Direct Fleet team in a customer-centric way • Ensure proper commercial back-office activity using VWFS IT tools, respecting deadlines and planning • Collaborate with Fleet International on international tenders and international customer management • Manage RAC contracts and quotation processes • Manage and coordinate VWL participation in Direct Fleet tenders for current and potential customers, including national, international, and Public Administration customers • Manage VWL accreditation on customer tender portals • Analyze tender specifications and coordinate operational areas to collect information for customer responses • Collaborate with Marketing on product specifications and customer-requested exceptions • Collaborate with Legal on tender contract management and document preparation

🎯 Requirements

• Good practice in IT tools • Good negotiation skills • Capacity to work on multiple, complex commercial scenarios • Good relational skills and empathy • Teamworking • Problem solving • Organizational skill and priority management • Stress management • English required

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