Deal Desk Analyst

🕒 May 25

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Vonage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

📡 Telecommunications

☁️ SaaS

🤖 Artificial Intelligence

💰 $225M Post-IPO Debt on 2014-08

Telecommunications • SaaS • Artificial Intelligence

Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).

📋 Description

• Work with the Sales Teams in building price quotes for customers, including our largest and most strategic accounts • Analyze deal margins and competitive positioning to ensure we are winning deals and market share without sacrificing long-term financial health. • Actively collaborate with Operations, Finance, Legal, Product and Pricing teams to optimize the on-boarding experience of customers • Help drive the adoption of CPQ, the Sales self-service quoting tool in SFDC. • Transform raw deal data into actionable insights, identifying pricing trends and competitive shifts to influence Vonage’s global pricing strategy. • Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk team • Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and commercial best practices • Define and manage projects to deliver further operational efficiencies and deal velocity.

🎯 Requirements

• Bachelor’s degree required; Business, Economics, Finance or Accounting undergrad majors preferred • 5+ years in a Strategic Deal Desk, Sales Operations, or Commercial Finance role within a fast-paced SaaS or Telecom environment. • Proficiency in Salesforce (SFDC) and CPQ environments. • Strong analytical skills • Excellent communication skills • Problem solving • Excellent Excel skills and data manipulation • Fluent in English

🏖️ Benefits

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