Voovio's simulation and productivity tools for industrial field operations save money, lower operational risk and reduce environmental impact. Thanks to our intuitive and user-friendly solution, we boost performance, reduce downtime, protect the environment and solve industrial training and knowledge transfer challenges. 

Voovio's power lies within its proprietary 'Enhanced Reality' technology, which brings the real production environment to any screen via our digital replica and procedure simulation solution.  Unleash 'The Hidden Plant' through improved operating discipline and ensure that your organization sustains a highly skilled, flexible workforce.

Contact us to learn how Voovio can safely boost the profitability of your operations.

Voovio

Customer Success

• Interact with existing customers on a regular basis (virtual and face to face)
• Understand customer challenges and assist with implementing policies and procedures to enhance customer satisfaction
• Design and provide group and 1:1 training sessions (virtual or face to face) for customers on how to use Voovio’s tools and features
• Document and track operator performance on simulation modules as well as collect other performance data for customer champions
• Assist our operations team, including but not limited to: Document and review customer performance
• Help obtain, analyze, and present business case data
• Attend customer meetings and help demonstrate our Enhanced Reality tools
• Establish and maintain positive long-term relationships with key client accounts and key strategic partners
• Ensure customers get fast and successful responses to issues and questions
• Support customers with IT challenges
• Collect and communicate customer feedback to our Development team to enhance our product line
• Support integration of Voovio into customer’s existing systems
• Create customer resources such as videos, documents, charts, analytics, etc
• Liaise closely with our U.S. Sales & Operations teams on project development and identify new opportunities with customers
• Quickly learn new features and updates to our product suites and demonstrate to our Sales team and existing customers

Customer Success - Petrochemical/Chemical

• Interact with existing customers on a regular basis (virtual and face to face)
• Design and provide group and 1:1 training sessions for customers on how to use Voovio’s tools and features
• Establish and maintain positive long-term relationships with key client accounts and key strategic partners

• Interact with existing customers on a regular basis (virtual and face to face)
• Understand customer challenges and assist with implementing policies and procedures to enhance customer satisfaction
• Design and provide group and 1:1 training sessions (virtual or face to face) for customers on how to use Voovio’s tools and features
• Document and track operator performance on simulation modules as well as collect other performance data for customer champions
• Assist with operations team, including but not limited to document and review customer performance, help obtain, analyze, and present business case data, attend customer meetings and demonstrate Enhanced Reality tools
• Establish and maintain positive long-term relationships with key client accounts and key strategic partners
• Ensure customers get fast and successful responses to issues and questions
• Support customers with IT challenges
• Collect and communicate customer feedback to our Development team to enhance our product line
• Support integration of Voovio into customer’s existing systems
• Create customer resources such as videos, documents, charts, analytics, etc.
• Liaise closely with U.S. Sales & Operations teams on project development and identify new opportunities with customers
• Quickly learn new features and updates to product suites and demonstrate to Sales team and existing customers

Customer Success Specialist

• Interact with existing customers on a regular basis (virtual and face to face)
• Understand customer challenges and assist with implementing policies and procedures to enhance customer satisfaction
• Design and provide group and 1:1 training sessions (virtual or face to face) for customers on how to use Voovio’s tools and features
• Document and track operator performance on simulation modules as well as collect other performance data for customer champions
• Assist with operations team tasks
• Attend customer meetings and help demonstrate Enhanced Reality tools
• Establish and maintain positive long-term relationships with key client accounts and key strategic partners
• Ensure customers get fast and successful responses to issues and questions
• Collect and communicate customer feedback to development team
• Support integration of Voovio into customer’s existing systems
• Create customer resources such as videos, documents, charts, analytics, etc.
• Quickly learn new features and updates to product suites


Remote Jobs at Voovio