Senior Product Manager, Platform – AI

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🕒 March 12

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Vouch Recruitment

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Vouch Recruitment is a specialist recruitment firm that provides workforce and talent-acquisition solutions across Southeast Asia. The agency connects employers with qualified candidates through retained and contingent search, leveraging industry knowledge, a broad candidate network, and technology-enabled processes. Vouch focuses on building long-term client relationships, matching culture and business needs, and supporting both job seekers and employers across multiple sectors.

📋 Description

• Design the judgment capture system • Define what broker judgment looks like when it's captured correctly — the artifact schema that turns unstructured decisions into structured intelligence. • Design the feedback loops that allow domain experts to validate, correct, and enrich what the system surfaces — without adding friction to how they already work. • Own the broker relationship: understand what advice actually looks like, what experts trust, and what the system gets wrong in interesting ways. • Map workflows into tangible assets, advice units, and recommendations for brokers to act on. • Translate expert corrections into system improvements. • Define and hold the standard for "good" • Own the evaluation framework: what does it mean for this system to be materially better than a generic AI model with the same context? • Build instrumentation with the engineering team to track whether the system's intelligence is actually improving. • Drive priorities and protect velocity

🎯 Requirements

• 3–5 years of product experience, including meaningful time in environments where the "right" design wasn't obvious upfront — ideally 0-to-1 or early-stage product work. • Hands-on experience with deployed AI systems — not experimentation or exploration, but systems that shipped and operated in production. • Systems thinking: you design workflows, feedback loops, not feature sets. • Experience in regulated or complex professional domains — insurance, fintech, legal, healthcare, or similar fields where the signal is human judgment and the stakes of being wrong are real. • Comfort with ambiguity: you can define and make progress on a problem when the requirements are incomplete and success metrics don't yet exist. • Strong written and verbal communication.

🏖️ Benefits

• Competitive compensation and equity packages • Health, dental, and vision insurance • Parental leave • Flexible vacation time • Wellness allowance • Technology allowance • Company-sponsored personal and professional development • L&D: Partnerships with Ethena and monthly Lunch & Learns • Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc. • Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership. • Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.