Personal Injury Intake Specialist

🔥 1 hour ago

🌐 Honduras, Guatemala, +3 more countries – Remote

🇭🇳 Honduras – Remote 🇬🇹 Guatemala – Remote 🇨🇴 Colombia – Remote 🇲🇽 Mexico – Remote 🇦🇷 Argentina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Intake Specialist

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Voxidea

WebsiteLinkedInAll Job Openings

11 - 50 employees

📣 Marketing

💼 Consulting

Marketing • Consulting

Voxidea is a company; the only provided material is a truncated website stylesheet and layout markup (Elementor/WordPress CSS classes) with no product, service, or about text. The available content indicates a marketing-style website structure (hero, benefits, stats, roles, apply band, footer) but does not include specific details about what Voxidea makes or sells. Based on the provided assets alone, there is insufficient information to definitively classify the company's core business. Further details (about page, product descriptions, services, or sector focus) are needed for an accurate profile.

📋 Description

• Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. • Collect important information to understand client needs and assess how the firm can help. • Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. • Complete legal forms and manage records of customer interactions. • Schedule and coordinate consultations with legal experts. • Follow up with clients to ensure their needs are met or provide additional support. • Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork.

🎯 Requirements

• Holds a bachelor’s degree. • Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. • Is proficient in managing calendars and information flow with accuracy and efficiency. • Has previous experience in sales, customer service, or a legal background (preferred). • Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. • Demonstrates excellent organizational and time-management skills. • Maintains discretion and confidentiality when handling sensitive information. • Permanently resides in Latin America. • Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection.

🏖️ Benefits

• Long-Term Opportunities: Build a lasting professional relationship with us. • Fully Remote: Work from the comfort of your home—no onsite travel required. • Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. • Wellness Support: Access in-house psychological and wellness coaching services. • Holistic Growth: Free access to coaching programs that support your personal and professional development. • Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses.

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