Voy
501 - 1000 employees
Founded 2022
👥 B2C
🧘 Wellness
B2C • Wellness
Voy is a healthtech company building a consumer-facing, vertically integrated care platform that delivers personalized treatment for life-impacting conditions such as weight loss, hormonal imbalance, menopause, hair loss, and TRT. Operating across the UK, Brazil and Germany, Voy centralises diagnosis, custom medications, specialist doctor services, behavioral-change support and end-to-end treatment management under one brand, serving hundreds of thousands to over a million members. The company positions itself as a B2C digital healthcare and wellness provider focused on extending healthy years of life.
Treatment Specialist Team Lead – Weekend Hours
🔥 0 minutes ago
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Voy
501 - 1000 employees
Founded 2022
👥 B2C
🧘 Wellness
B2C • Wellness
Voy is a healthtech company building a consumer-facing, vertically integrated care platform that delivers personalized treatment for life-impacting conditions such as weight loss, hormonal imbalance, menopause, hair loss, and TRT. Operating across the UK, Brazil and Germany, Voy centralises diagnosis, custom medications, specialist doctor services, behavioral-change support and end-to-end treatment management under one brand, serving hundreds of thousands to over a million members. The company positions itself as a B2C digital healthcare and wellness provider focused on extending healthy years of life.
📋 Description
• Lead, support, and develop a team of up to 7 Treatment Specialists, acting as their first point of escalation for clinical and operational queries. • Monitor team performance and quality, providing regular feedback and coaching to maintain high clinical and patient experience standards. • Support onboarding of new Treatment Specialists and contribute to the ongoing development of training materials and processes. • Conduct BMI verification consultations for patients applying for GLP-1 weight management treatment via video call. • Provide thorough patient education on the risks, benefits, and expected outcomes of treatment. • Where appropriate, screen for disordered eating and conduct eating disorder assessments as part of the consultation process.
🎯 Requirements
• Registered Dietitian registered with the HPCSA. • Experience in a clinical or healthcare setting, ideally including patient assessment and education. • Some experience in a team lead, supervisory, or senior clinical role — you're comfortable supporting and developing others, not just doing the work yourself. • Available to commit to full time hours, which include weekends. • Comfortable conducting video consultations. • Familiarity with or willingness to develop knowledge of GLP-1 medications. • Strong written and verbal English skills — all patients are UK-based, so clear communication is essential. • Proactive, organised, and able to balance your own caseload with the needs of your team.
🏖️ Benefits
• Flexibility — compressed 4-day schedule, giving you extended time off mid-week. • Fully remote — work from home. • Competitive salary. • Meaningful work — direct impact on patient care and team quality. • Exposure to GLP-1 medicine — build specialist knowledge in one of the most rapidly developing areas of healthcare. • Collaborative team — work alongside clinicians and PX specialists in a supportive remote environment.
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