IT Project Manager – Microsoft

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Virtual Technologies Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1973

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2022-10

Cybersecurity • SaaS • Enterprise

Virtual Technologies Group is a company that offers IT solutions with a focus on managed services and cybersecurity. Established in 1962, the firm provides a range of services including 24/7 video surveillance monitoring, asset lifecycle management, and VoIP services to enhance communication for businesses. The company is dedicated to building long-term partnerships with clients by offering tailored IT solutions to meet their unique needs, allowing them to focus on their core operations with reduced risk and downtime.

📋 Description

• Manage enterprise IT service delivery, planning, coordination, and resource availability for the ABMC Microsoft enterprise support contract. • Oversee transition services, proactive maintenance, reactive technical support, and on-demand application development. • Develop and manage comprehensive project documentation, including the Program Management Plan, Quality Control Plan, and Risk and Issue Log. • Deliver Monthly Contract Status Reports detailing completed work, CLIN hours utilized, ticket trends, SLA performance, and open risks. • Coordinate with the ABMC Change Control Board (CCB) to authorize production changes and manage emergency change procedures. • Manage the prioritized product backlog, iteration planning, and sprint resource allocation for business application development. • Retain ownership of incident escalation, tracking, and status communication when issues require support from Microsoft or other third-party vendors. • Ensure all contract deliverables undergo quality control reviews for technical accuracy, completeness, and Section 508 accessibility compliance.

🎯 Requirements

• Demonstrated project management experience supporting Microsoft 365 environments, cloud services, and business application development. • Proven ability to manage time and materials (T&M) tracking across multiple contract line items (CLINs) and sprint cycles.