Vyne Dental®
SaaS • API • B2B
Vyne Dental® is a software company that provides end-to-end dental revenue cycle management and clearinghouse services connecting dental practices, payers, and partner platforms. Its Vyne Trellis platform and API offerings handle claims, attachments, eligibility checks, payments, patient engagement, and practice workflows to accelerate revenue, reduce claim denials, and improve patient communications. The company sells to dental providers, insurance payers, and technology partners and is used by tens of thousands of dental offices nationwide.
Customer Success Manager
Job not on LinkedIn
November 4
Vyne Dental®
SaaS • API • B2B
Vyne Dental® is a software company that provides end-to-end dental revenue cycle management and clearinghouse services connecting dental practices, payers, and partner platforms. Its Vyne Trellis platform and API offerings handle claims, attachments, eligibility checks, payments, patient engagement, and practice workflows to accelerate revenue, reduce claim denials, and improve patient communications. The company sells to dental providers, insurance payers, and technology partners and is used by tens of thousands of dental offices nationwide.
📋 Description
• Responsible for leading and developing the Customer Success team to ensure customers’ desired business outcomes are achieved • Set qualitative and quantitative metric-related goals • Ensure customers’ and Customer Success team members’ voices are heard • Build customer loyalty and ensure long-term customer retention • Coach and mentor CSAs and develop strategic priorities • Develop and revise the Customer Journey playbook • Foster a culture of continuous improvement • Analyze leading churn indicators to increase utilization and reduce attrition
🎯 Requirements
• A minimum of 3 years of experience leading Customer Success for a SaaS company • Bachelor’s degree and/or equivalent leadership experience in customer success, sales, business development, or account management • Strong interpersonal skills • Strong problem solving and creative skills • High level of integrity and dependability • Experience with implementing and leveraging customer success platforms • Tech-savvy and comfortable spending your day working in a variety of SaaS tools (Salesforce, Domo, Dialpad, etc.)
🏖️ Benefits
• Health insurance • Paid time off • Professional development opportunities
Apply NowSimilar Jobs
November 4
Customer Success Representative processing orders via digital communications & phone to assist ESA scholarship recipients. Join Mpathic's team for efficient order fulfillment in a cloud-based environment.
November 4
Vyne
201 - 500
Customer Success Manager responsible for leading the Customer Success team at Vyne. Ensuring customer goals are achieved using Vyne's products and services while building customer loyalty and retention.
November 4
Customer Success Manager at Cennox establishing client relationships and managing service accounts. Ensuring customer satisfaction and identifying new business opportunities.
November 4
Customer Success Partner at CreatorIQ guiding enterprise clients in influencer marketing strategies. Building trusted relationships and driving platform adoption for measurable outcomes.
November 3
Client Success Manager at WIN Home Inspection helping franchise owners thrive through relationships and coordination. Engage with teams across marketing, training, and operations for effective support.