TDCX
10,000+ employees
Founded 1995
🤝 B2B
🛍️ eCommerce
☁️ SaaS
💰 Post-IPO Equity on 2021-09
B2B • eCommerce • SaaS
TDCX is a provider of customer experience solutions that supports businesses in connecting with their customers through various communication channels. The company emphasizes privacy and security in its messaging services, allowing businesses to engage with their clientele effectively while ensuring data protection. TDCX also focuses on building community and facilitating group conversations, making it easier for conversations and interactions to flow seamlessly across platforms.
CRM Automation Engineer
Job not on LinkedIn
🕒 Yesterday
🗣️🇪🇸 Spanish Required
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TDCX
10,000+ employees
Founded 1995
🤝 B2B
🛍️ eCommerce
☁️ SaaS
💰 Post-IPO Equity on 2021-09
B2B • eCommerce • SaaS
TDCX is a provider of customer experience solutions that supports businesses in connecting with their customers through various communication channels. The company emphasizes privacy and security in its messaging services, allowing businesses to engage with their clientele effectively while ensuring data protection. TDCX also focuses on building community and facilitating group conversations, making it easier for conversations and interactions to flow seamlessly across platforms.
📋 Description
• Manage and optimize our CRM ecosystem. • Automate lead management processes. • Ensure seamless data flow across multiple platforms. • Configure and maintain GoHighLevel (GHL). • Build and troubleshoot n8n workflows. • Integrate systems through APIs and webhooks. • Leverage AI technologies to improve lead routing, qualification, and customer engagement.
🎯 Requirements
• (Preferable) Experience with GoHighLevel (CRM configuration, pipelines, workflows, and contact management). • Strong knowledge of n8n automation and workflow orchestration. • Experience with APIs, webhooks, and system integrations. • Familiarity with OpenAI APIs, prompt engineering, and AI-driven automation. • Understanding of lead data pipelines, ETL processes, and data synchronization. • Ability to troubleshoot complex cross-platform integrations and distributed systems.
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