Wakam
201 - 500 employees
Founded 2017
☁️ SaaS
🌍 Social Impact
Insurance • SaaS • Social Impact
Wakam is a European B2B2C digital insurance company that specializes in creating, distributing, and managing tailor-made insurance products through its innovative platform, Play&Plug. It offers digital onboarding, real-time pricing models, and subscription APIs, allowing partners to co-create and embed insurance in their offerings quickly and efficiently. Wakam focuses on transparency and impact, offering products for both professional insurance providers and distributors seeking to enhance their services with insurance products. The company is also committed to social responsibility and inclusion through its Wakam for Good initiative, which aims to support financially and psychologically vulnerable populations.
Partnership Controller – CDD
🔥 3 minutes ago
🗣️🇫🇷 French Required
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Wakam
201 - 500 employees
Founded 2017
☁️ SaaS
🌍 Social Impact
Insurance • SaaS • Social Impact
Wakam is a European B2B2C digital insurance company that specializes in creating, distributing, and managing tailor-made insurance products through its innovative platform, Play&Plug. It offers digital onboarding, real-time pricing models, and subscription APIs, allowing partners to co-create and embed insurance in their offerings quickly and efficiently. Wakam focuses on transparency and impact, offering products for both professional insurance providers and distributors seeking to enhance their services with insurance products. The company is also committed to social responsibility and inclusion through its Wakam for Good initiative, which aims to support financially and psychologically vulnerable populations.
📋 Description
• Organise controls in line with the annual control plan • Lead the preparation phase: contractual review, claims portfolio analysis, definition of control scope and objectives. • Coordinate round-table meetings with internal stakeholders (Claims, Operations, Compliance, Legal, etc.) to identify risks and to collect expectations and feedback on the partner. • Perform controls with partners. • Assess the operational handling framework: processes, timelines, customer communication and complaint management… • Carry out sample reviews and quality checks on files, focusing on accuracy, consistency, and regulatory and contractual compliance. • Test the end-to-end customer journey. • Identify issues, weaknesses, and risks (operational, compliance, conduct, financial). • Draft clear findings and recommendations, and define a corrective action plan with the partner. • Monitor the implementation and effectiveness of action plans and ensure timely closure of issues. • Suggest improvements to control tools, templates, and procedures. • Contribute to cross-functional discussions on risk and compliance topics impacting the perimeter.
🎯 Requirements
• A postgraduate degree with a specialisation in insurance, risk, audit, or internal control. • ideally 3–5 years of experience in claims management — within an insurer, MGA, or claims management company • Good knowledge (or appetite for) in audit and/or control activities and/or risk management. • A basic understanding of regulatory and compliance requirements applicable to insurance distribution and claims (AM, IDD, GDPR) is a plus. • Strong command of Word and Excel. • Fluency in English and French; any other language is a plus.
🏖️ Benefits
• True remote work flexibility with our Wakam From Anywhere (WFA) program - yes, we even have a teammate working from a sailboat! • Flat hierarchical system promoting direct impact and autonomy • Monthly Free.day: dedicated time for personal growth and skills development • Lunch voucher with Swile card • A meaningful company: we became a Mission-driven company in March 2021 • Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career.
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