walter services
B2B • Enterprise
walter services is a German customer service and contact center provider offering inbound/outbound support, front- and back-office outsourcing, chat and social media management, debt collection, and tailored special solutions for peak management and technical or commercial support. Founded decades ago, the company emphasizes quality, compliance (including PCI-DSS and data privacy), multilingual 24/7 operations, and works with large enterprise clients across energy, telecom, retail and healthcare sectors.
Call Center Agent, Home Office
November 6
🗣️🇩🇪 German Required
walter services
B2B • Enterprise
walter services is a German customer service and contact center provider offering inbound/outbound support, front- and back-office outsourcing, chat and social media management, debt collection, and tailored special solutions for peak management and technical or commercial support. Founded decades ago, the company emphasizes quality, compliance (including PCI-DSS and data privacy), multilingual 24/7 operations, and works with large enterprise clients across energy, telecom, retail and healthcare sectors.
📋 Description
• Provide customer support by phone and email • Process customer inquiries and orders • Answer questions about products and services
🎯 Requirements
• Enjoy working with people • Excellent German language skills, spoken and written • Flexibility to work shifts (Mon–Sun) • Previous customer service experience is an advantage
🏖️ Benefits
• 100% remote work, part-time or full-time (30–40 hours per week) • Competitive pay (hourly wage + performance-based bonus) • Extensive training opportunities via e-learning • Modern equipment provided for your home office • Friendly team and pleasant working environment • Fully automated onboarding process for a quick and smooth start
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