Call Center Agent, Home Office

🕒 January 24

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walter services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

🤝 B2B

🏢 Enterprise

B2B • Enterprise

walter services is a German customer service and contact center provider offering inbound/outbound support, front- and back-office outsourcing, chat and social media management, debt collection, and tailored special solutions for peak management and technical or commercial support. Founded decades ago, the company emphasizes quality, compliance (including PCI-DSS and data privacy), multilingual 24/7 operations, and works with large enterprise clients across energy, telecom, retail and healthcare sectors.

📋 Description

• Assist customers by phone and email • Process customer inquiries and orders • Answer questions about products and services

🎯 Requirements

• Enjoy working with people • Excellent German language skills, spoken and written • Flexible availability for shift work (Mon–Sun) • Previous experience in customer service is an advantage

🏖️ Benefits

• 100% remote work — part-time or full-time (30–40 hours per week) • Attractive pay (hourly wage + performance-based bonus) • Extensive training opportunities through e-learning • Modern home-office equipment provided • A friendly team and pleasant working environment • Fully automated onboarding process for a quick and smooth start