Product Manager – Payments

October 2

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Wander

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Hospitality • Travel

Wander is a unique platform that offers luxury vacation homes combining the quality of top hotels with the comfort and privacy of private residences. Users can book these homes across inspiring and breathtaking locations, all equipped with hotel-grade amenities, dreamy beds, and meticulous cleaning services. Wander provides 24/7 concierge service to assist travelers with various needs from inquiries about the home to local activity recommendations. With a focus on safety and security, Wander only selects the top 1% of vacation homes for its platform, ensuring a high standard of living and experience.

11 - 50 employees

📋 Description

• Own the payments & finops roadmap: acceptance, refunds, disputes/chargebacks, payouts, taxes/fees, and financial data integrity. • Partner with Finance on GL mapping, automated reconciliation to settlements, revenue recognition, month-end close, and audit trails. • Improve acceptance & CX: raise auth rates, reduce false declines, optimize retry/cascade logic, and add wallet/payment methods where impactful. • Reduce cost & risk: monitor processor and network fees; implement risk/fraud controls and dispute workflows; track chargeback rate and recovery. • Build payouts for partners/suppliers with compliant onboarding (KYC), transparent statements, and predictable funding timelines. • Support B2B flows (e.g., Wander Teams/retreats): invoices, deposits, staged payments, and AR automation. • Instrument the numbers: define and monitor KPIs—auth/acceptance rate, cost per txn, refund SLA, chargeback rate & win-rate, reconciliation completion time, revenue leakage. • Ship with Engineering & Data: crisp specs, PRD/QA/readiness, analytics you trust, and post-launch iteration.

🎯 Requirements

• 5+ years as a PM (3+ focused on payments/fintech) • Fluency in the card lifecycle (auth/capture/settlement) • Experience with refunds, credits, split payments, ledgers/GL export, and reconciliation to processor settlements • Comfortable partnering with Finance on revenue recognition, close, and audit-ready controls • Quantitative: SQL or similar; can frame experiments and analyze impact • Have prior hands-on software engineering experience or have founded a company (built 0→1 products, shipped to users, and owned technical decisions)

🏖️ Benefits

• health insurance • retirement plans • paid time off • flexible work arrangements • professional development • bonuses • stock options • equipment allowances • wellness programs