Senior Developer – Conversational AI Delivery

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🕒 June 23

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Waterfield Tech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤖 Artificial Intelligence

🤝 B2B

💼 Consulting

Artificial Intelligence • B2B • Consulting

Waterfield Tech is an AI-focused customer experience (CX) and contact-center solutions provider. Waterfield helps organizations demystify and apply AI across customer-facing roles and delivers CX modernization, cloud migration, managed services, contact-center outsourcing, workforce optimization, and IT/network/security services. It offers subscription-based offerings (e. g. , Ascend) that combine CCaaS platforms with a CX service layer, plus consulting and professional services to implement applied AI (faqGPT, taskGPT, routeGPT, voiceGPT) and analytics for enterprise customers across financial services, healthcare, government, higher education, and retail.

📋 Description

• Design, develop, test, and deliver conversational AI solutions (chatbots, voicebots, IVR systems) for customer and internal projects • Take ownership of delivery workstreams end-to-end, from technical design through deployment • Collaborate with cross-functional teams — project managers, conversational designers, QA — across the full project lifecycle • Work directly with customers throughout project delivery, including technical discussions and demos • Apply disciplined software engineering practices, fully leveraging agentic coding tools (e.g. Claude Code, Codex) to maximize quality and velocity

🎯 Requirements

• 6+ years of hands-on software development experience • Proficiency across multiple programming languages, with 4+ years using Python or TypeScript • Experience with cloud platforms (GCP, AWS, or Azure) • Demonstrated ability to work autonomously and carry technical delivery with minimal supervision • Experience with disciplined engineering practices: version control, code review, CI/CD, automated testing • Strong communication skills — comfortable interacting with customers, presenting technical work, and collaborating across disciplines