Director of Security Operations

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Wave Mobile Money

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

💳 Fintech

👥 B2C

Fintech • B2C

Wave Mobile Money is a company that offers a revolutionary mobile money service. Their platform allows users to deposit, withdraw, and send money with minimal fees—only 1% for sending money. Customers can pay bills and buy airtime instantly for free. Wave ensures the protection of users' finances with best-in-class security and provides customer support through a toll-free number. The service is praised for its simplicity, efficiency, and convenience, making it a popular choice for transferring money and managing mobile financial transactions.

📋 Description

• Lead security operations across 9+ markets including Mali, Burkina Faso, Niger, and the Democratic Republic of Congo. • Manage and train security leaders and consultants in each country while responding to crisis scenarios. • Translate Wave's risk appetite into practical security frameworks that protect employees and enable rapid business growth. • Design security systems and processes across Wave while remaining hands-on during critical incidents. • Serve as Wave's primary crisis response leader for security incidents across all markets, providing 24/7 on-call support during emergencies. • Establish and maintain crisis response protocols, evacuation procedures, and emergency communication systems across operating countries. • Build and maintain business continuity plans.

🎯 Requirements

• 8-12+ years in security, risk, or resilience leadership, with at least 5 years managing security operations across multiple high risk countries. • Experience in mobile money, fintech, international development, telecommunications, or financial services across Africa strongly preferred. • Excellent written and verbal communications. • Extensive experience operating in high-risk environments (conflict zones, post-conflict regions, areas with terrorism, organized crime, or civil unrest). • Proven track record leading and mentoring distributed security teams across diverse cultural contexts. Must be pragmatic, hands-on, and excellent at building trust. • Demonstrated experience leading crisis response efforts, including evacuations, hostage situations, armed conflict, or major security incidents. • Strong knowledge of security landscapes across West and Central Africa, including local networks and relationships with authorities, regulators, and partners.

🏖️ Benefits

• Generous health insurance for yourself and your dependents. • 26 weeks of parental leave for mothers and 4 weeks for fathers. • Subsidized child care when they return to work.