Software Quality Operations Specialist – Domain Expansion

🕒 April 1

🇺🇸 United States – Remote

💵 $120k - $151k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Waymo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🚗 Transport

🤖 Artificial Intelligence

💰 $2.5G Private Equity Round on 2021-06

Transport • Artificial Intelligence • Autonomous Vehicles

Waymo is a pioneering autonomous ride-hailing service aiming to revolutionize transportation by making it safer, more accessible, and sustainable. Operating in multiple cities like San Francisco, Los Angeles, and Phoenix, Waymo offers the world's first driverless ride-hailing service, Waymo One, which utilizes advanced autonomous technology. Their mission is to create safer roads and provide inclusive mobility, ensuring that transportation is consistent and convenient for all, with a strong emphasis on safety and sustainability. Waymo's autonomous technology, known as the Waymo Driver, is designed to offer a new level of freedom in transportation, reducing the dependency on human-driven cars.

📋 Description

• Partner with Engineering to design, test, and deploy cutting-edge Machine Learning (ML) and Generative AI (Gen-AI) models and tools. • Leverage AI-powered insights and traditional triage signals to proactively identify emerging on-road issue trends, new risk scenarios, and edge cases. • Serve as the key link between AI/ML development and operational execution. • Design and implement robust quality control processes for both human and AI-generated outputs. • Act as the subject matter expert for our Software Quality Operations. • Provide technical leadership and consultation to stakeholders to enhance our workflows and quality. • Scale workflow from 16/5 to 24/7 coordinating with external stakeholders, vendor team, and FTE team.

🎯 Requirements

• BS/BA degree and 4 years of relevant work experience in QC or AV Software Quality Operations. • Increased competency in supporting all phases of the machine learning development life-cycle: data preparation, training, validation, deployment, and continuous monitoring. • Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics. • Ability to quickly learn and implement new concepts and utilize proprietary tools. Strong understanding of driving rules and regulations. • A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment. • Excellent communication and interpersonal skills to effectively collaborate with a wide range of individuals in a diverse and dynamic work environment. • Demonstrated strong execution with ability to drive outcomes. • Ability to effectively and efficiently communicate with cross-functional stakeholders.

🏖️ Benefits

• Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program. • Equity incentive plan. • Generous Company benefits program, subject to eligibility requirements.