Clinical Product Consultant – CDI

🕒 June 30

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Waystar

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 $709.2M Post-IPO Secondary - Waystar on 2025-09

Healthcare • SaaS • Artificial Intelligence

Waystar is an AI-powered healthcare revenue cycle software company that provides a unified, cloud-based platform to simplify healthcare payments and automate the end-to-end revenue cycle for healthcare providers. Its platform covers financial clearance (eligibility verification, patient estimation, prior authorizations), patient financial care, clinical integrity and revenue capture (charge and DRG anomaly detection), claim and payer payment management, denial recovery, and analytics and reporting, with integrations to EHRs and payer systems. Waystar serves hospitals, health systems, physician and specialty practices, ambulatory surgery centers, and other provider organizations, leveraging agentic, generative, and predictive AI to accelerate reimbursement, reduce denials, and improve financial visibility and patient payment experiences.

📋 Description

• Transfer knowledge of our CDI Suite of products and workflows to new and client users • Provide client support to drive adoption of the Aware CDI product suite • Utilize best practice processes for successful client adoption • Actively manage the client experience to deliver on implementation milestones, manage client support requests and expectations, monitor client adoption of the CDI Suite • Monitor client key performance indicators to identify opportunities for process improvement for clients • Collaborate with the larger Waystar Customer Success team to create a seamless, integrated, and consistent experience for clients and users • Collaborate with Waystar’s Education team as a clinical subject matter expert for content and delivery of educational programs that support best practices in the industry and with our products • Collaborate with product teams as a subject matter expert to define and design the clinical elements that drive our product suite • Provide insights from client interactions to inform future research initiatives and drive product roadmaps

🎯 Requirements

• Bachelor’s Degree or equivalent in Nursing (RN) required • A minimum of 5-7 years of experience in CDI role with demonstrated progressive growth in roles and responsibilities in CDI leadership • Experience with multiple clinical documentation programs, medical record coding, healthcare billing and revenue cycle management • Demonstrated presentation skills with various stakeholders ranging from internal partners to C-suite • Experience presenting CDI content and information • 5+ years of clinical experience in acute care environments, critical care or ED preferred • Self-starter, who is extremely motivated to demonstrate success • Innovator who is looking for unique solutions that solve complex problems • Attention to detail, highly organized, with an absolute focus on quality of work • Team player DNA with a desire to solve for the interests of our clients and of our business • Ability to travel 25 - 50% to client sites and company headquarters

🏖️ Benefits

• Competitive total rewards (base salary + bonus, if applicable) • Customizable benefits package (3 medical plans with Health Saving Account company match) • Generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays • Flexible time off for our exempt team members + 13 paid holidays • Paid parental leave (including maternity + paternity leave) • Education assistance opportunities and free LinkedIn Learning access • Free mental health and family planning programs, including adoption assistance and fertility support • 401(K) program with company match • Pet insurance • Employee resource groups