Project Manager

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September 20

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Contactica

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B2B • B2C

Contactica is a leading full-service digital marketing agency based in San Juan, Puerto Rico, with additional headquarters in Medellín, Colombia. The company specializes in delivering comprehensive digital marketing solutions for its clients, leveraging its expertise in various capabilities to effectively serve a diverse range of clients and partners. Contactica is known for its culturally driven approach and diverse team, working to provide innovative and effective marketing strategies.

51 - 200 employees

🤝 B2B

👥 B2C

📋 Description

• Plan, lead, and execute projects end-to-end, creating clear timelines, scopes, budgets, and team workflows • Drive production processes for web, app, and omnichannel marketing projects, ensuring timely and high-quality delivery • Assign and guide tasks across multidisciplinary internal teams and external collaborators, keeping all contributors aligned and energized • Own financial performance of projects: estimate costs, control budgets, negotiate with suppliers, and ensure profitability • Communicate with clarity and confidence: manage expectations with clients and stakeholders and ensure strategic proposals are implemented with excellence • Anticipate and mitigate risks to keep projects on track • Ensure quality across all deliverables, maintaining consistency with the brief and objectives • Collaborate cross-functionally with Strategy, Accounts, Data, and Creative teams • Manage suppliers and external teams, including secure handling of sensitive and confidential information • Constantly improve project management processes and adapt across multiple project types from digital campaigns to traditional activations

🎯 Requirements

• 3+ years of experience managing projects in digital and/or traditional marketing environments • Bachelor's degree in Business, Communications, Project Management, or similar • PMP certification is a plus • Solid grasp of project management tools (Trello, Monday, etc.) and digital production workflows • Strong financial acumen: ability to estimate, track, and optimize project budgets • Excellent communication and interpersonal skills for team leadership and client-facing work • High adaptability to shifting priorities, with strong organizational and time management skills • A proactive, hands-on problem solver who thrives in fast-paced, high-accountability settings • Comfortable navigating web and app development processes • A team player with a strong sense of ownership and follow-through • A plus: experience in creative agencies, media environments, or martech solutions

🏖️ Benefits

• Mostly remote work flexibility across North or Latin America • Periodic travel for team and client engagement • Regular team get-togethers and strategic off-site meetings