Everise
10,000+ employees
⚕️ Healthcare Insurance
🔒 Cybersecurity
Healthcare Insurance • Customer Support • Cybersecurity
Everise is a global customer experience (CX) solutions provider, delivering happiness to millions of customers across various industries, including healthcare, financial services, technology, travel, logistics, and insurance. Their comprehensive offering includes services in healthcare support, pharmacy benefits management, workforce and quality assurance management, cybersecurity, and recruitment process outsourcing. Everise is committed to minimizing environmental impact and promoting diversity and inclusion within their operations. They are recognized for their award-winning culture and strive to enhance customer satisfaction through innovation, technology, and a people-focused approach.
Licensed Specialist – Health Insurance
🕒 July 3
🗣️🇪🇸 Spanish Required
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Everise
10,000+ employees
⚕️ Healthcare Insurance
🔒 Cybersecurity
Healthcare Insurance • Customer Support • Cybersecurity
Everise is a global customer experience (CX) solutions provider, delivering happiness to millions of customers across various industries, including healthcare, financial services, technology, travel, logistics, and insurance. Their comprehensive offering includes services in healthcare support, pharmacy benefits management, workforce and quality assurance management, cybersecurity, and recruitment process outsourcing. Everise is committed to minimizing environmental impact and promoting diversity and inclusion within their operations. They are recognized for their award-winning culture and strive to enhance customer satisfaction through innovation, technology, and a people-focused approach.
📋 Description
• Responsible for working with site Supervisors to execute daily plans to drive improved sales performance • Actively engaged with Agents/Representatives providing coaching guidance real time • Facilitate coaching calibrations in one-on-one and group settings • Collaborate with Supervisors to instill the Everise culture in a motivated team • Partner closely with site Supervisors and Operations Manager to prioritize coaching efforts • Support training initiatives and strategy
🎯 Requirements
• Applicable health insurance license – Required • Previous Call Center Experience – Required • A minimum of one season of UHC Sales licensed experience – Required • Intermediate to advance proficiency in Microsoft Office applications – Required • Bilingual (English – Spanish) – Preferred • Coaches must have the experience of taking calls, applying training and proven proficiency in the role – Required
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities
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