Linear Agency
11 - 50 employees
🛍️ eCommerce
👥 B2C
📱 Media
eCommerce • B2C • Media
Linear Agency is a performance marketing and creative agency that scales direct-to-consumer (DTC) eCommerce brands by producing data-driven performance creative and running multi-platform paid advertising (Meta, TikTok, Google). They offer end-to-end creative production (scripting, creator management, filming, editing, graphic ads), performance media buying (performance-based), and growth/CMO consulting including LTV modelling and retention marketing (email & SMS). The agency emphasizes rapid iteration, creator whitelisting, and measurable ROAS/CPA improvements for beauty, wellness, fashion, sports/outdoor and other high-growth DTC brands.
Head of Paid Media
Job not on LinkedIn
🕒 January 22
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Linear Agency
11 - 50 employees
🛍️ eCommerce
👥 B2C
📱 Media
eCommerce • B2C • Media
Linear Agency is a performance marketing and creative agency that scales direct-to-consumer (DTC) eCommerce brands by producing data-driven performance creative and running multi-platform paid advertising (Meta, TikTok, Google). They offer end-to-end creative production (scripting, creator management, filming, editing, graphic ads), performance media buying (performance-based), and growth/CMO consulting including LTV modelling and retention marketing (email & SMS). The agency emphasizes rapid iteration, creator whitelisting, and measurable ROAS/CPA improvements for beauty, wellness, fashion, sports/outdoor and other high-growth DTC brands.
📋 Description
• You are the direct manager of the service delivery team, ensuring our team operates at a high level every day. • Conduct individual meetings with each performance marketer to drive development. • Review team capacity, workloads, and bottlenecks to ensure the team is resourced correctly. • Hold the team to elite standards across client communication, service, and results. • Review the client roster weekly and maintain accurate dashboards regarding client statuses. • Maintain daily Slack communication with the team and help handle difficult conversations when relevant. • Own the retention engine of the agency and are the senior face of the service department. • Train and hold the team accountable to the highest standards for client success. • Join onboarding calls to build rapport and talk to top-tier clients regularly to ensure satisfaction. • Act as the senior escalation point for deep issues and lead retention calls to save clients. • Lead and mentor the team around consistent standards in media buying, creative strategy and growth consulting. • Track client performance across the agency to ensure they meet agency benchmarks. • Create and enforce playbooks and SOPs that improve the client experience and service quality over time.
🎯 Requirements
• 7+ years in performance marketing within creative or paid media agencies, specifically in the DTC/eCommerce space. • Elite at de-escalating high-stress situations and inspiring client confidence. • World-class skillset in performance marketing in the DTC/eCommerce space. • Proven track record of managing and leading performance marketing teams. • A 'get things done' attitude with the ability to navigate crises without losing focus. • Comfortable working US hours and talking with US clients regularly.
🏖️ Benefits
• Remote (must be comfortable working US hours with US clients)
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