
51 - 200 employees
🤝 B2B
⚡ Productivity
☁️ SaaS
B2B • Productivity • SaaS
WeAssist. io is a company that provides businesses with the opportunity to outsource a variety of tasks to skilled virtual assistants, allowing companies to focus on high-value activities. They specialize in enhancing business productivity by offering services like lead generation on various platforms, inbox and calendar management, expense and invoice handling, social media strategy, research, data entry, and more. WeAssist. io aims to help entrepreneurs and businesses "buy back" their time and increase operational efficiency by taking low-value tasks off their hands.
🔥 18 minutes ago
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51 - 200 employees
🤝 B2B
⚡ Productivity
☁️ SaaS
B2B • Productivity • SaaS
WeAssist. io is a company that provides businesses with the opportunity to outsource a variety of tasks to skilled virtual assistants, allowing companies to focus on high-value activities. They specialize in enhancing business productivity by offering services like lead generation on various platforms, inbox and calendar management, expense and invoice handling, social media strategy, research, data entry, and more. WeAssist. io aims to help entrepreneurs and businesses "buy back" their time and increase operational efficiency by taking low-value tasks off their hands.
• Act as the CEO's right-hand operator and integrator across Sales, Marketing, Customer Success, and Product • Own day-to-day cross-departmental execution and keep teams, projects, and priorities aligned • Own and optimize company-wide SOPs, processes, and systems • Monitor setter and closer activity, responsiveness, speed-to-lead, and follow-up protocols • Enforce Customer Success SOPs and audit client response quality and resolution speed • Identify and quickly fix operational bottlenecks and breakdowns • Monitor, organize, and process 500–1,000+ daily messages across internal channels and client groups • Oversee communications for 1,000+ high-ticket clients across online communities • Maintain responsiveness on Slack and WhatsApp across Australian and US time zones • Maintain tracking systems and notes for client inquiries and action items • Protect the CEO's time through troubleshooting, follow-ups, and coordination • Support administrative and travel logistics, including flights, hotels, venue scouting, calendars, and meeting notes • Resolve client escalations and service disputes • Represent the brand on partnership, business development, and vendor calls • Coordinate approximately six major events annually, including virtual bootcamps and in-person masterminds • Manage cohort schedules, attendee communications, onboarding, workshop materials, venues, catering, and logistics • Track participant accountability across workshops and cohorts • Travel to US-based events when required • Define, track, and optimize KPIs across departments • Run weekly performance reviews and operational check-ins • Follow up with team members on progress and deadlines • Use data to drive decisions, improvements, and prioritization • Work inside the internal AI operating system for project management, fulfillment, and reporting • Oversee operational data and customer journeys in GoHighLevel, Skool, Circle, and Wistia • Understand automation workflows in Zapier, Make.com, Claude, and ChatGPT well enough to manage technical team members and evaluate system health • Use AI to organize spreadsheets and build reports • Build and refine client onboarding workflows, tracking systems, accountability protocols, and automated reporting dashboards • Grow into a COO-level role as the business scales
• Senior operations leadership experience as an Operations Manager, Integrator, COO, or Senior Operator • Experience in fast-growing Software/SaaS, AI startup, info-product, coaching/education, bootcamp/cohort/course business, or similar industry • Ultra-fast execution and bias for action • Ability to track and process hundreds of daily communications and moving parts • High availability and responsiveness across time zones • Comfortable with an extended workday and Saturday coverage • Confident, assertive leadership, including enforcing SOPs, accountability, and resolving client disputes • Excellent spoken and written English • Tech and CRM literacy; understanding of CRMs, automations, and AI tools • No coding required • No-ego mindset and willingness to switch between operational leadership and executive assistance • Event and cohort experience preferred • Experience managing premium client communities on Slack and WhatsApp preferred • Valid passport and US visa for potential occasional US travel preferred • Business-casual attire for meetings • Professional setup with clean background, good camera, good microphone, and strong Wi-Fi • Ability to work full-time, 6 days per week, minimum 10 hours per day • Availability approximately 6:00 AM–7:00 PM across waking hours • Philippines-based candidates: shift starts no later than 3:00 AM Manila time, with 4–6 hours of Saturday coverage • Mobile responsiveness on Slack and WhatsApp • Familiarity with GoHighLevel, Slack, WhatsApp, Skool, Circle, Wistia, ChatGPT, Claude, Zapier, Make.com, and Google Sheets/Spreadsheets
• 13th Month Bonus • Permanent work-from-home / remote set-up • Health insurance • Dental insurance • Mental health insurance • Great starting salary • Growth opportunity • Performance-based raises • Prizes and bonuses • Sponsorship for elite industry training • Weekly internal AI masterclasses • Free access to the company's premium AI mastermind program • High-level networking at luxury masterminds and live events • Travel expenses covered for US events • Luxury retreat accommodations • Daily flexibility during the day while remaining responsive • Path to COO-level role • Professional development and personal growth opportunities
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