Senior Product Manager – AI

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🕒 March 17

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WebChart

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

WebChart is a cloud-based electronic health record (EHR) and clinical platform that delivers specialty-tailored workflows, telehealth, integrated revenue cycle management, and learning tools for medical practices. It emphasizes interoperability with over 300 vendor integrations, strong compliance and certification (ONC, Drummond, EPCS, SOC 2), and AI-driven automation and analytics to streamline documentation, billing, and clinical decision support. WebChart targets healthcare providers of all sizes with a configurable, secure SaaS solution that supports imaging, device interfaces, reporting, and customizable templates across numerous medical specialties.

📋 Description

• Identify high-impact AI use cases tied to customer pain points and strategic priorities • Lead structured discovery with customers, stakeholders, and technical teams • Translate ambiguous problems into validated product opportunities • Define product vision, roadmap, and measurable outcomes for AI initiatives • Partner with domain product teams to identify opportunities where AI can meaningfully improve workflows, automation, and decision support. • Define reusable AI capabilities that can be leveraged across multiple product domains • Partner with engineering to design scalable AI architecture including orchestration layers, model integrations, and AI-enabled workflows • Support development of LLM-driven copilots, automation agents, and intelligent workflow assistance • Balance rapid experimentation with production readiness using AI-assisted development techniques • Define packaging, positioning, and monetization strategies for AI-powered capabilities • Drive alignment across Product, Engineering, Customer Success, and GTM on AI strategy and execution • Partner with Sales, Marketing, and Customer Success to drive adoption and commercial success • Establish KPIs tied to usage, performance, and business impact • Measure and iterate based on real-world performance • Collaborate with domain product leads to ensure AI capabilities are effectively embedded into customer workflows • Help define the long-term AI capability roadmap for the MIE / Enterprise Health platform • Establish standards for responsible AI use including security, privacy, explainability, and compliance • Partner with engineering leadership on AI architecture and model governance • Ensure AI features operate safely within healthcare and regulated environments • Support evaluation of emerging AI technologies and vendors

🎯 Requirements

• Education: Bachelor’s in a related field preferred, or equivalent practical experience in SaaS product leadership and AI-driven solutions. • Experience: 5+ years of product management experience in SaaS or enterprise software. Demonstrated experience shipping AI / ML-powered features or AI-enabled workflows into production environments. Experience leading cross-functional teams for delivery and go-to-market commercialization. • Skills: • ○ Strong product discovery and problem framing capabilities • ○ Ability to translate technical AI concepts into business value • ○ Ability to prioritize initiatives based on customer impact, strategic fit, and ROI • ○ Deep understanding of workflow systems and enterprise software • ○ Excellent stakeholder alignment and communication skills • ○ Comfort operating in ambiguity and fast-moving environments • ○ Strong analytical and outcome-driven mindset • ○ Strong emotional intelligence and executive presence • ○ Familiarity with modern AI product development including LLMs, AI copilots, prompt engineering, and agentic workflows • Certifications: Pragmatic Marketing, Agile / Scrum, and AI / ML certifications are a plus.

🏖️ Benefits

• Competitive compensation • Comprehensive benefits package including medical/dental/vision insurance • 401k with company match • Paid-Time off • Quarterly bonus program • Flexible work schedule • Remote work