E-commerce/Operations Specialist

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October 30

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Webflow

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SaaS • Web 3 • eCommerce

Webflow is a company that provides a visual web development platform to design and build professional websites without code. It enables designers to create and customize websites using a drag-and-drop interface and a powerful CMS, generating clean, production-ready code in the process. Webflow caters to web designers, developers, and businesses looking to streamline their web development process and improve collaboration between teams. Its platform is suited to creating responsive websites tailored to mobile, tablet, and desktop devices, offering a comprehensive solution for users needing creative and technical flexibility in web design.

501 - 1000 employees

Founded 2013

☁️ SaaS

🌐 Web 3

🛍️ eCommerce

💰 $120M Series C on 2022-03

📋 Description

• At Coconut, connect founders and businesses with top-tier remote talent while prioritizing meaningful partnerships. • Role: E-commerce/Operations Specialist. • Availability: Part-time/Full-time - 20 hours/week. • Time Zone: EDT. • Streamline your application with English Proficiency Rating, Coconut VA Profile (Resume), and 1-Minute Introduction Video. • Experience Needed in Project Management, Website & Email Coordination, Product Launch Support, Platform Management, and Reporting.

🎯 Requirements

• Project Management (Monday.com): • Track marketing projects, deadlines, and team deliverables; • Manage tasks for the team and keep Andrea updated; • Brief creative and development teams; • Cross-team coordination with creative, operations, and product teams; • Help create SOPs and processes for the marketing/ecommerce team. • Website & Email Coordination: • Liaise with agencies and manage timelines; • QA web and email updates before final approval; • Act as "first line of defense" for reviewing agency deliverables; • Provide feedback from a visual and operational perspective. • Product Launch Support: • Develop launch timelines from final concept to market; • Coordinate with creative team for assets; • Ensure all marketing requirements met for Shopify launches; • Team coordination across product manager and operations manager. • Platform Management: • Update product pages in Shopify; • Manage email campaigns in Klaviyo (potentially); • Troubleshoot platform issues. • Reporting: • Update trackers with data from various platforms; • Export and organize data through Excel; • Maintain existing reporting sheets; • Pull numbers for sales, marketing spend tracking before final approval. • Good to have: • Excel fluency; Strong communication skills; Organized approach. • Non-negotiable Requirements: • Shopify and Klaviyo experience. • Industry/Tools Experience: • CPG brands; E-comm. • Tools: Shopify, Klaviyo, Monday.com, Lifetimely, Google Analytics, Excel.

🏖️ Benefits

• Competitive Salary – We recognize your skills and experience with a great compensation package. • 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus? • Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! • US Holidays Off – Enjoy 12 paid US holidays throughout the year. • Maternity & Paternity Leave – We support growing families with dedicated leave for new parents. • Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. • Life Insurance – Our full-time HMO plan includes life insurance for extra peace of mind. • Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources. • Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! • Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too! • Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.