Senior Business Systems Analyst, Enterprise AI Operations

🕒 May 13

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Logo of Webflow

Webflow

501 - 1000 employees

Founded 2013

☁️ SaaS

🌐 Web 3

🛍️ eCommerce

💰 $120M Series C on 2022-03

SaaS • Web 3 • eCommerce

Webflow is a company that provides a visual web development platform to design and build professional websites without code. It enables designers to create and customize websites using a drag-and-drop interface and a powerful CMS, generating clean, production-ready code in the process. Webflow caters to web designers, developers, and businesses looking to streamline their web development process and improve collaboration between teams. Its platform is suited to creating responsive websites tailored to mobile, tablet, and desktop devices, offering a comprehensive solution for users needing creative and technical flexibility in web design.

📋 Description

• Own the day-to-day administration, governance, and user support for Webflow's enterprise AI tool stack. • Partner with the Senior AI Product Owner and stakeholders across the org to help gather workflows requirements. • Build and maintain frameworks, skills, and reusable patterns that scale AI adoption. • Support the Enterprise AI Ops team's agent development lifecycle by running intake reviews. • Lead enablement work across the company. • Act as the connective tissue between IT, Security, Finance, and the business for AI tooling decisions. • Surface patterns across incoming requests to help the team prioritize what to build next.

🎯 Requirements

• 4+ years of experience as a Business Systems Analyst, Business Operations Analyst, or similar role in a SaaS or tech environment. • Hands-on experience administering enterprise generative AI tools (Claude Enterprise, ChatGPT Enterprise, Gemini, or comparable). • Demonstrated experience gathering requirements from technical and non-technical stakeholders and translating them into actionable specs for engineering or ops teams. • Experience building and running enablement programs, documentation, or training that drove measurable adoption of a new tool or workflow.

🏖️ Benefits

• Ownership in what you help build. • Health coverage that actually covers you. • Support for every stage of family life. • Time off that’s actually off. • Wellness for the whole you. • Invest in your future. • Monthly stipends that flex with your life. • Bonus for building together.

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