
Artificial Intelligence • Fintech • Customer Engagement
Webio is a company that specializes in enhancing customer engagement through Conversational AI technology. By automating and blending AI and live agent interactions, Webio helps organizations streamline customer conversations across various messaging channels, particularly focusing on credit, collections, and payments. Their platform enables improved customer communication outcomes, offering insights and data integration to optimize engagement strategies.
April 10
🇮🇪 Ireland – Remote
đź’µ $65k - $80k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
⛑ DevOps & Site Reliability Engineer (SRE)

Artificial Intelligence • Fintech • Customer Engagement
Webio is a company that specializes in enhancing customer engagement through Conversational AI technology. By automating and blending AI and live agent interactions, Webio helps organizations streamline customer conversations across various messaging channels, particularly focusing on credit, collections, and payments. Their platform enables improved customer communication outcomes, offering insights and data integration to optimize engagement strategies.
• This is a remote position. • Webio is a high growth Conversational AI tech company. • Focus on digital customer engagement. • Drive the integration of development and operational processes. • Enhance the stability and reliability of software solutions. • Automate processes and resolve critical bugs. • Support overall stability and reliability of the platform. • Develop and maintain release processes. • Automate deployment processes. • Identify and fix bugs in frontend and backend systems. • Evaluate and enhance system architectures. • Set up and manage monitoring tools. • Serve as a key member of the incident response team. • Conduct root cause analysis for incidents.
• Expert in programming with JavaScript. • Proficient with DevOps tools and cloud platforms (AWS). • Experienced with Node.js, React, and other languages. • Exceptional problem solving and troubleshooting skills. • Minimum of 5 years in software development. • Strong interpersonal and communication skills. • Proactive mindset focused on continuous improvement. • Proven history of writing testable, maintainable, and scalable code. • Experience with containerization technologies (Docker). • Fluent communicator in English.
• Remote-first role. • Occasional visits to the Dublin Office may be required. • Flexibility in work environment for personal responsibilities. • Commitment to diversity and equality in the workplace.
Apply NowFebruary 11
Join Grouper’s Platform Operations Team to deploy and maintain critical services in cloud environments.
AWS
Azure
Cloud
Cyber Security
Docker
Google Cloud Platform
ITSM
Kubernetes
Spark
SQL
Terraform