Senior Account Manager – Project Operations, Client Relationships

🕒 September 26

🇮🇳 India – Remote

💵 ₹1M - ₹1.4M / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.
• Jobs at this company usually fill in 34 days.
• 124 open roles for a team of 134.

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Weekday (YC W21)

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

💼 Consulting

👥 HR Tech

☁️ SaaS

Consulting • HR Tech • SaaS

Weekday is a modern recruitment platform that combines AI technologies with a vast database of potential candidates, aiming to streamline the hiring process for companies in India. They offer various services, including a proactive outreach approach that helps employers connect with top talent, as well as tools for candidates to easily apply for jobs. Weekday's emphasis on candidate engagement through multiple channels, including email, WhatsApp, and phone calls, sets it apart in the competitive landscape of recruitment agencies.

📋 Description

• Own strong client relationships through timely communication, responsiveness, attention to detail, calls, requirements gathering, follow-ups, and delivery assurance. • Independently manage ongoing client accounts and projects across teams and stakeholders. • Lead and manage Account Managers/Executives by setting direction, reviewing work quality, coaching, and ensuring accountability. • Identify and coordinate creative talent based on quality, fit, availability, timelines, and budget. • Lead proposals, scopes, and project plans; own pricing discussions, commercial decisions, and project solutioning. • Track project progress, maintain account updates, organize documentation, and ensure operational discipline across accounts.

🎯 Requirements

• Minimum 5 years of agency experience in account management, client servicing, and project leadership. • Currently operating as a Senior Manager, Group Account Manager (GAM), Account Director, or in an equivalent role. • Proven experience running a team by coaching, delegating, and holding people accountable. • Strong track record managing client relationships end-to-end, including at a senior/stakeholder level. • Strong domain experience across design, video, and content/creative services. • Excellent communication skills and confidence representing the business in front of clients and leadership. • Highly organized, detail-oriented, and dependable. • Strong problem-solving ability and comfort handling multiple moving pieces at once. • Strong commercial thinking across pricing, proposals, and project economics. • Ownership mindset with the ability to take initiative and drive things forward independently. • Must-have skills: Manage Client Relationships, Client Services. • Good-to-have skills: Key Account Management, Marketing Campaign Management, Team Handling.

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