WeFi
11 - 50 employees
₿ Crypto
🏦 Banking
Crypto • Banking
WeFi is a decentralized crypto-banking platform that combines on-chain accounts, global payments, and debit cards to let users earn, spend, withdraw, and manage both crypto and fiat assets in one app. The platform offers virtual and physical cards accepted at millions of merchants, high-yield stablecoin savings, mining/earn features, a decentralized loyalty token called Energy that boosts yields and lowers fees, and fiat/crypto services operated through licensed entities across multiple jurisdictions. Built by veterans from Tether, Wise, Binance and others, WeFi positions itself as the evolution of the neobank for Web3 users.
Customer Support Specialist – German
🕒 May 5
🗣️🇩🇪 German Required
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WeFi
11 - 50 employees
₿ Crypto
🏦 Banking
Crypto • Banking
WeFi is a decentralized crypto-banking platform that combines on-chain accounts, global payments, and debit cards to let users earn, spend, withdraw, and manage both crypto and fiat assets in one app. The platform offers virtual and physical cards accepted at millions of merchants, high-yield stablecoin savings, mining/earn features, a decentralized loyalty token called Energy that boosts yields and lowers fees, and fiat/crypto services operated through licensed entities across multiple jurisdictions. Built by veterans from Tether, Wise, Binance and others, WeFi positions itself as the evolution of the neobank for Web3 users.
📋 Description
• Respond to customer inquiries via social media and chat • Resolve customer complaints and issues with professionalism • Maintain customer records and update account information in the CRM system • Collaborate with other teams to address customer needs
🎯 Requirements
• Strong computer skills • Excellent communication skills • Excellent German and English skills, both written and spoken • Cryptocurrency knowledge and expertise desirable • Live translation skills desirable
🏖️ Benefits
• Flexible working arrangements • Professional development
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