Senior Product Manager – Flights OTA

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Wego.com

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

💼 Consulting

🏨 Hospitality

📦 Logistics

💰 $12M Series C - Wego on 2017-10

Consulting • Hospitality • Logistics

Wego. com is a leading travel marketplace and online travel agency focused on the MENA region that helps consumers plan and book flights, hotels, and discover travel inspiration. The company also operates a cashback and rewards platform and provides a business travel and expenses management solution, combining consumer-facing marketplace services with software tools for corporate travel.

📋 Description

• Own the Flights problem space end-to-end across shopping, booking, and post-booking • Lead cross-functional squads across Engineering, Design, Data Science, Supply, Commercial, Finance Ops, and Customer Support • Define and evolve the Flights product strategy aligned to marketplace growth and commercial objectives • Own roadmap sequencing and lead initiatives through discovery, validation, delivery, experimentation, launch, and optimisation • Build self-service refunds and exchanges, including back-office execution, finance reconciliation, and human-in-the-loop workflows • Define a booking record and lifecycle store that traces trips and money movements and reconciles disagreeing sources • Work with Finance Ops on payment fees, markups, booking fees, supplier costs, penalties, repricing, and mid-office systems • Champion truthful experiences across relevance, price presentation, filtering, comparison, provider selection, fulfilment, and self-service • Define and track KPIs covering acquisition, engagement, conversion, retention, traffic quality, provider performance, cost-to-serve, and marketplace efficiency • Track airline distribution shifts, NDC adoption, competitor moves, and AI applications to fare interpretation and servicing • Surface delivery, technical, commercial, and regulatory risks and improve experimentation and development processes

🎯 Requirements

• 5+ years in Product Management with direct ownership of customer-facing digital products • Meaningful experience as a PM in a Flights OTA that sells and services flight tickets • Experience across more than one flights problem space, such as shopping, booking, post-booking, or supply • Working fluency in PNRs, tickets, fare rules, fare families, FBC logic, refunds, exchanges, EDIFACT, NDC, GDSs, LCC direct connects, ancillaries, baggage, agency debit memos, and settlement • Experience with product decisions affecting pricing, fees, markups, refunds, chargebacks, or supplier reconciliation • Experience working with ambiguous or conflicting data sources and determining sources of truth • Strong experimentation and analytics practice • Demonstrated influence across engineering, design, analytics, commercial, and operations without direct authority • Clear communication with technical and non-technical audiences and ability to disagree upward with evidence • Preferred: post-booking or servicing ownership; operational workflow automation; mid-office, back-office, or reconciliation systems; production LLM or AI-agent experience; MENA exposure