Product Owner, I

🕒 May 8

🗽 New York – Remote

🗽 New York – Remote

💵 $70k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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World Education Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1974

📚 Education

🌍 Social Impact

Education • Social Impact

World Education Services is a nonpartisan social enterprise that provides widely accepted international credential evaluation services to help students, professionals, immigrants, and refugees have their foreign education recognized in the United States and Canada. WES offers credential assessment reports (including ECAs for Canadian immigration), digital tools like iGPA and AccessWES, research and policy work, and social impact programs and philanthropy aimed at improving economic inclusion and workforce pathways for newcomers.

📋 Description

• Translate requirements and support product roadmap for Salesforce solutions, aligned with organizational goals and user needs. • Serve as the primary business representative for Salesforce initiatives, ensuring customer and stakeholder needs are reflected in product decisions. • Partner with business teams to understand priorities and translate them into clear user stories, process requirements, and backlog items. • Maintain and execute a prioritized Salesforce product backlog across enhancements, defects, integrations, and operational improvements. • Develop detailed user stories, acceptance criteria, and process flows for Salesforce capabilities. • Collaborate closely with Salesforce developers, administrators, architects, and QA teams to coordinate releases. • Support delivery of Salesforce enhancements across Sales Cloud, Service Cloud, Experience Cloud, and connected systems. • Evaluate technical feasibility of proposed features and partner with technical teams on solution options and trade-offs. • Maintain understanding of Salesforce data model, automation tools, reporting, integrations, and security model. • Facilitate stakeholder workshops, backlog grooming sessions, sprint planning, demos, and release readiness activities. • Coordinate UAT activities, provide business walkthroughs, and support adoption of new Salesforce functionality. • Monitor in-flight Salesforce initiatives and provide regular status updates, risks, and dependency visibility. • Identify recurring operational pain points, and recommend scalable Salesforce workflow improvements. • Ensure project artifacts, requirements documentation, and communications are complete and consistent. • Support continuous improvement of Salesforce processes, workflows, and user experience.

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or equivalent experience • 5+ years of Product Owner, Business Analyst, or related experience supporting enterprise platforms • Hands-on experience with the Salesforce platform in a business-facing product or BA capacity • Strong understanding of Salesforce capabilities including Sales Cloud, Service Cloud, Experience Cloud, reporting, flows, and integrations • Experience supporting backlogs, writing user stories, and working in Agile / Scrum environments • Strong analytical, facilitation, and problem-solving skills • Strong written and verbal communication skills • Experience with Jira, Confluence, and Microsoft Office tools • Ability to manage multiple priorities in a fast-paced environment

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options • Professional development opportunities